Inspire Better. Serve Better. Grow Better.
At Tropical Smoothie Cafe, we're not just serving smoothies and food—we're inspiring a healthier lifestyle and creating an amazing experience for every guest who walks through our doors.
We're looking for an energetic, hands-on Assistant General Manager to help lead our Oakland location. If you're passionate about developing people, delivering exceptional guest service, and growing your career with a fast-paced, people-first company, we'd love to meet you.
What You'll Do
As an Assistant General Manager, you'll partner with the General Manager to lead all aspects of restaurant operations, including:
- Delivering an exceptional guest experience and creating a positive team culture
- Leading and coaching team members to achieve operational excellence
- Hiring, onboarding, training, and developing employees
- Managing schedules and ensuring proper staffing levels
- Driving sales, profitability, and labor performance
- Maintaining food safety, cleanliness, and brand standards
- Managing inventory, ordering, and cost controls
- Overseeing cash handling, deposits, and daily financial reporting
- Assisting with local store marketing and community engagement initiatives
- Resolving guest concerns and ensuring every customer leaves satisfied
- Opening and closing the restaurant and leading shifts as Manager on Duty
What We're Looking For
- 2+ years of leadership experience in restaurant, retail, or hospitality management
- Previous quick-service restaurant experience required
- Strong leadership and communication skills
- Proven ability to coach, motivate, and develop team members
- Excellent organizational and time management abilities
- Comfortable working in a fast-paced, high-energy environment
- Experience with scheduling, inventory management, and P&L accountability preferred
- Ability to stand for extended periods and occasionally lift up to 40 pounds
- Flexible availability, including mornings, evenings, weekends, and holidays
Why Join Tropical Smoothie Cafe?
- Clear path for advancement into General Manager and multi-unit leadership roles
- Fun, energetic, and team-oriented culture
- Paid training and ongoing development
- Employee discounts
- Opportunity to make a real impact on your team and community
If you're a servant leader who loves developing people, delivering great guest experiences, and wants to build a long-term career with a growing company, apply today!
Pay: $16.00 - $18.00 per hour
Application Question(s):
- Please confirm you have reliable transportation to and from this location
License/Certification:
- Serv Safe Certification (Preferred)
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
Ability to Commute:
- Pittsburgh, PA 15213 (Required)
Work Location: In person
