$17.25/hr. plus tips
Part time
Job Title: Barista
Department: The Coffee Point
Reports to: Store Manager
Direct reports: None
Summary:
The Barista will greet customers, answer their questions, take orders and accept payments, and prepare and serve food and beverages. You will also maintain a clean and well-stocked workspace and dining area, update displays, and continuously expand your knowledge of food, beverage and tobacco quality controls, preparation methods, and presentations.
To succeed as a barista, you should be committed to providing customers with excellent service. You should be positive, friendly, knowledgeable and polite.
Essential Duties and Responsibilities of the Barista:
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Welcoming customers, informing them about specials or new items, answering questions, and accepting orders and payments.
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Preparing foods, such as sandwiches or baked goods, and grinding and blending coffee beans, brewing coffee and tea, and serving items to customers.
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Packaging food and beverages for sale.
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Selling coffee, tea blends and brewing equipment, highlighting the differences between items and educating customers about brewing methods.
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Knowledge in various tobacco products
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Cleaning and restocking work and dining areas, emptying trash, and sanitizing equipment and utensils.
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Learning about brewing methods, beverages blends, food preparation, and presentation techniques to improve food and beverage quality.
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Updating signage and displays to inform, and attract, customers.
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Taking nightly inventory and replenishing items in display cases, at tables, or behind the counter.
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Working as part of a fun, high-energy team.
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Adhering to all food safety regulations and quality controls.
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Other duties, as assigned.
Education and Experience:
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All applicants must be 18 years of age or older.
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High School Diploma or GED, preferred.
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Six months experience in the barista field (strongly preferred)
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Strong retail operations knowledge, including retail POS systems, merchandising, and customer service.
Requirements:
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Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
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Experience in food and beverage preparation.
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Training and willingness to continue learning regarding food and beverage preparation.
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Giving full attention to what other people are saying, taking time to understand the points being made, and asking questions as appropriate.
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Effective communication; written, verbal, and interpersonal skills.
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Basic computer and software experience using MS Office products.
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Ability to work in a fast-paced environment.
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Organized and professional. Demonstrates exceptional attention to detail.
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Ability to work under pressure/ able to diffuse tense situations with unhappy customers.
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Regularly required to stand, walk, talk and hear.
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Regularly required to lift and / or move items up to 30 pounds.
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All applicants must be at least 18 years of age with no prior felony offenses.
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Must pass extensive criminal background check and oral drug screening.
Eligible After Completion of Probationary Period (FT Employees):
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Medical, dental, and vision coverage, up to 3% company match, 401K subject to plan terms;
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Eligibility for company-paid benefits, such as life insurance, short-term disability
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Paid time off (PTO) earned on an accrual basis
Brand: The Coffee Point
Address: 12940 Casino Dr. Anacortes, WA - 98221
Property Description: The Coffee Point
Property Number: TBD3