Powerstone Property Management, a leading community association management company in Orange County, is seeking a full time, experienced Administrative Assistant at one of its communities is Orange County. Powerstone offers a professional working environment, a competitive salary dependent on experience; good benefits including medical, dental, life insurance, a matching 401-K plan, paid sick, vacation and holidays.
Position Summary: Provides excellent customer service to residents of the community and strong administrative support to the General Manager.
Job Type: Part Time
Pay Range: $23-25 per hour
Job Description:
The Administrative Assistant is responsible for providing front desk coverage and supporting the General Manager in their functions to support the management of the community.
This will be for 20-24 hours per week from Monday – Friday, between the hours of 9 AM – 5 PM. The exact days and times are flexible for the right candidate.
- Assist vendors, residents, and board members who walk into the office
- Provide front-line phone and email customer service and support.
- Administers the Parking Program on behalf of the community.
- Issues, tracks, and follows up on work orders to contractors.
- Administers the clubhouse reservation process.
- Administers the Parking Program on behalf of the community.
- Maintain and update the HOA calendar.
- Assists in drafting letters and correspondence to residents.
- Assistance with updating the HOA’s website.
- Assists with coordinating social events and activities on behalf of the community.
- Provides additional administrative support to the community at the direction of the General Manager.
- Occasional attendance at board meetings and Committee Meetings as requested by General Manager or Board of Directors.
- Adheres to policies and procedures approved by the Board of Directors.
- Other duties and projects as assigned.
Requirements:
- Between 2-4 years of related experience, or equivalent combination of education and experience required. Industry experience preferred.
- Ability to consistently and reliably deliver a positive customer service experience.
- Excellent verbal and written communication skills.
- A proactive and collaborative approach in working with board members, homeowners and vendors.
- Ability to work with confidential/sensitive information and use diplomacy in communicating such information.
- Ability to work calmly when dealing with stressful situations and accept interruptions.
- Effective calendar management and follow up skills.
- Understanding of budget and project management policies and contract relations.
- Ability to effectively stay organized, coordinate multiple projects, use time management skills and exercise independent judgment.
- Proficiency in Microsoft Office applications, Word, PowerPoint, and Excel.
- Excellent punctuality and time management required.
- Valid Driver’s License
Job Type: Part-time
Pay: $23.00 - $25.00 per hour
Benefits:
Application Question(s):
- What is your salary requirement?
Work Location: In person
