Job Summary
As a Ford Mobile Service Technician, you will bring dealership-quality service directly to our guests. Driving a fully equipped van, you will independently execute maintenance, light repairs, warranty work, and recall services at guest homes, workplaces, and fleet hubs.
Responsibilities
- Perform routine maintenance and minor diagnostic/repair work off-site, including oil changes, tire rotations and replacements, brake service, battery testing and installation, wiper replacements, and multi-point inspections
- Perform active Ford safety recalls, software updates, and module programming using Ford diagnostic equipment (FDRS/IDS)
- Operation, maintenance, and organization of the assigned Ford Mobile Service vehicle, ensuring inventory, specialized tools, fluid extraction units, and safety equipment are properly stocked and maintained
- Serve as the primary face-to-face contact for guests. Explain services performed, answer technical questions, and uphold a high standard of professional service
- Utilize dealership management systems (DMS) and mobile service dispatch software to manage daily appointments, log repair orders, process payments, and document vehicle multi-point inspection results digitally
- Strict adherence to Ford factory standards, local safety guidelines, environmental hazardous material disposal protocols, and safe driving practices
Qualifications
- 2 years of a clean driving record (required)
- Ford experience is a plus
- Valid ASE Certifications are a strong plus
- Strong mechanical knowledge and diagnostic skills
- Outstanding time-management, problem-solving skills, and independent work ethic
- Excellent communication and guest service skills
- Detail-oriented with a commitment to quality workmanship
Benefits
We offer one of the most competitive Benefits packages in the industry to all full-time team members as well as part-time team members who are deemed eligible based on a minimum hours requirement.
- Health, dental, and vision benefits
- Paid Time Off & Holidays: Generous PTO and company holidays
- Career Growth: Opportunity for career development and advancement
- Work Environment: Positive, supportive work environment
- Team Member Perks: Team Member discounts on vehicles and services
Company Overview
Woodland Ford is proud to be one of the few family-owned and operated dealerships left in the Sacramento Valley! That means you’ll experience a genuine, supportive, and family-like atmosphere where your contributions are recognized, and your growth is encouraged. Our team is tight-knit, our leadership is approachable, and our commitment to community and integrity guides everything we do. When you join our team, you’re not just starting a job—you’re becoming part of a legacy and a culture that values respect, teamwork, and trust.
Job Type: Full-time
Pay: $16.90 - $20.00 per hour
Benefits:
- 401(k)
- Employee discount
- Health insurance
- On-the-job training
- Paid training
Work Location: In person