Peer Support Program ManagerJob SummaryThe Peer Support Program Manager oversees the day-to-day operations, strategic planning, and staffing of the peer advocacy and recovery program. This role combines administrative project management with direct client advocacy. The ideal candidate leverages their own sustained recovery journey to manage a team of Peer Support Specialists, ensure grant or regulatory compliance, and collaborate with multidisciplinary clinical staff to deliver person-centered care.Required Credentials
- Active Peer Support Specialist Certification is required.
Core ResponsibilitiesProgram Management & Logistics
- System Infrastructure: Develop, implement, and maintain program policies, operational workflows, and documentation procedures.
- Compliance & Funding: Track key deliverables for grants and state funding to ensure timely reporting and full regulatory compliance.
- Budget Monitoring: Assist in forecasting annual funds required for program supplies, training materials, and staffing costs.
- Community Outreach: Coordinate with judges, medical personnel, and social services to market the program and streamline client referrals.
Staff Leadership & Supervision
- Personnel Supervision: Interview, hire, onboard, train, and evaluate assigned Peer Support Specialists.
- Mentorship: Provide ongoing individualized guidance, professional boundary coaching, and group supervision to the peer team.
- Training Management: Identify workforce training gaps and ensure all staff maintain active state peer certifications and alignment with ethical standards.
Communication Methods Used
Job Settings & Culture
- Work Remotely: No
- Hiring Practices: This is a "Fair Chance" job. We follow Fair Chance hiring practices when performing background checks.
This Job Is a Good Fit For:
- Applicants with gaps in their resume or who have been out of the workforce for 6+ months.
- Individuals entering or returning to the workforce with limited formal experience or education.
- Applicants of all ages, including older job seekers.
- Candidates who do not hold a college diploma.
The ideal candidate is someone who is:
- Dependable: More reliable than spontaneous.
- People-oriented: Enjoys interacting with people and collaborating on group projects.
- Adaptable: Thrives in environments requiring frequent shifts in direction.
- Detail-oriented: Prefers focusing on the granular details of execution rather than just the big picture.
- Achievement-oriented: Enjoys taking on new challenges, even if there is a risk of failure.
- Autonomous: Comfortable working independently with minimal supervision.
- Innovative: Prefers working in unconventional ways on tasks requiring creativity.
- Resilient: High stress tolerance with an ability to thrive in high-pressure environments.
Job Type: Full-time
Pay: $18.00 - $22.00 per hour
Benefits:
- Bereavement leave
- Employee assistance program
- Paid time off
- Tuition reimbursement
People with a criminal record are encouraged to apply
License/Certification:
- adult peer support specialist (APSS) certification (Preferred)
Work Location: In person
