Job Description:
WHO We Are:
Self-Help started in 1980 with a focus on economic inequality especially in communities that have faced systemic barriers to building wealth. At the core of what Self-Help does is a drive to create and protect ownership and economic opportunity. In other words, we’re committed to economic justice! Economic Justice means that all communities have the basic infrastructure they need to thrive, from high-quality schools to grocery stores selling fresh food resources that support opportunity at a neighborhood level regardless of demographics, income, or wealth. Since our founding, we’ve constantly sought new ways to pursue greater economic justice: from providing fair and affordable loans to working with partners to demand that lawmakers change unjust policies.
We are seeking a Branch Manager to join our Franklin, CT team!
Manage assigned branch toward a strong economic performance including achieving branch goals and budgets; community relations and new business development; staffing branch operations; supervising and developing member service representatives; ensuring effective and efficient member service, maintaining adherence to branch operating policies and procedures, and maintaining appropriate facilities and equipment.
WHAT You’ll Do:
Maintain effective branch operations including, timely opening and closing, adequate staffing levels, and effective member service.
STAFF MANAGEMENT AND DEVELOPMENT
Conduct timely hiring, employee development, performance management, and compensation reviews for branch tellers and member service representatives.
BUSINESS PLANNING - FINANCIAL MANAGEMENT - STRATEGIC PLANNING
Maintain knowledge of accounting and financial principles, marketing and sales principles, credit analysis, economics and other bank functions.
Monitor branch performance and activity, including number of transactions, volume, teller errors, loan volume, teller and loan personal sales, and new accounts.
Perform auditing, reconciling, and reporting to ensure adherence to quality controls, compliance and managing branch self-assessment process .
BUSINESS DEVELOPMENT /OTHER
Represent and promote Self-Help in community and business development activities to enhance Self-Help’s brand and demand for products and services with particular focus on deposit, mortgage, and consumer loan growth.
Research, develop and maintain relationships with key loan-generating opportunities, in coordination with Self-Help mortgage, commercial and consumer lending staff to promote regional development and responsible lending. This includes effectively representing Self-Help with realtors, non-profits, banks, government agencies and other community partners.
Create short and long-term development strategies in conjunction with team and senior management to optimize branch capacity, identify new opportunities for improvement and growth, and ensure achievement of business goals.
WHAT You’ll Need:
Bachelor’s degree or equivalent combination of education and/or experience and 5 years of banking or retail experience, including 3 years of supervision. Prior sales or sales management experience in a financial institution, retail or service industry preferred.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
Compensation Range: $77,900-$116,800
Self-Help is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Company Disclaimer:
Self-Help is committed to providing equal employment opportunities to all persons, regardless of race, religion, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression (including transgender status), age, sexual orientation, military and veteran status, class or family status.
