Quick summary
- Hands-on lead who keeps the yard and store running smoothly
- Small-team versatility: jump in wherever needed—yard, counter, dispatch, delivery
- Coach the team, take care of customers, manage inventory, safety, and merchandising
- Back up the Store Manager and run the shift when needed
You might be a great fit if you
- Like serving others and raising the bar every day
- Enjoy teamwork and helping people win
- Solve problems calmly and follow through
- Want to learn new skills and teach others
- Are comfortable with both counter work and physical yard work
What you’ll do
Customer service
- Greet customers, answer phones, quote orders
- Help customers choose products; suggest items to complete jobs
- Own issues end-to-end: fix the problem and follow up
Estimating & takeoffs
- Perform regular material takeoffs from plans (residential/light commercial)
- Prepare accurate estimates and quotes for contractors and serious DIY customers
- Work with vendors on special orders and substitutions when needed
Team and shift leadership
- Open/close, cash handling, daily huddles, task assignments
- Train and coach cashiers, counter, and yard staff
- Hold the team to our service and safety standards
Operations and merchandising
- Maintain planograms, end caps, promos, and signage
- Keep the sales floor and yard clean, organized, and easy to shop
- Execute price changes, special orders, and vendor returns
Inventory and shrink control
- Lead cycle counts and annual physical inventory; reconcile variances
- Receive, stage, and bin product accurately with correct locations/labels
- Out-of-stock recovery and returns processing; address root causes of variances
Yard, delivery, and safety
- Coordinate will-call, staging, and delivery loads; verify load accuracy and securement
- Occasionally drive a delivery (non‑CDL; CDL‑B a plus) and assist with loading/unloading
- Manage yard traffic flow and housekeeping; prepare for weather conditions
- Daily safety checks, toolbox talks, incident/near‑miss reporting
- Operate/oversee forklifts and material-handling equipment
Technology and systems
- Use POS/ERP to quote, order, receive, transfer, and invoice (Epicor or similar)
- Run basic reports; use data to set priorities and track KPIs
What you bring
- 2+ years in retail/building materials/construction supply with some lead responsibility
- Friendly communicator; confident on phone and at the counter
- Working knowledge of lumber, panels, fasteners, and common building materials (or fast learner)
- Blueprint reading and takeoff/estimating skills; experience with PlanSwift/Bluebeam a plus
- Comfortable with POS/inventory systems; Microsoft 365 basics (Outlook, Excel, Word)
- Organized self-starter who can juggle priorities and solve problems
- Valid driver’s license and insurable record
Nice to have
- Contractor sales experience and jobsite delivery familiarity
- Experience with Epicor (or similar) POS/ERP
- OSHA-10/30, forklift certification (or willing to get)
- Basic dispatch/route planning and load securement knowledge
- Bilingual English/Spanish
- CDL‑B or willingness to train (not required)
Schedule and physical requirements
- Rotating schedule including some early mornings, evenings, and weekends
- Lift/carry up to 75 lbs frequently; 100 lbs with help
- Stand/walk most of the shift; bend, reach, and climb regularly
- Work indoors/outdoors in varying weather
How success is measured
- Customer satisfaction and repeat business
- Estimate accuracy, turnaround speed, and quote-to-order conversion
- Inventory accuracy and shrink reduction
- On-time receiving and strong in-stock rates
- Clean, safe, merchandised store and yard
- Trained, engaged team with low turnover
Growth
- Learn each department in your first 90 days
- Take on projects and cross-training to prepare for Store Manager track
Pay and benefits
- Competitive pay with bonus opportunity
- Health, dental, vision, PTO, holidays, retirement
