The EcoTarium Museum of Science & Nature seeks dependable, organized, reliable, and responsible On-Call Events Facilitators to support the successful execution of events across the museum’s campus. Events may take place in a variety of locations, including all three floors, the digital Planetarium, and outdoor spaces on our 55-acre site, as well as at select off-site venues. This position helps ensure events run smoothly, facilities are used safely, and guests have a positive, memorable experience.
Essential Functions:
- Operating lighting, microphones, and audiovisual systems such as the Planetarium system (training provided). Assist with set-up, operations, and breakdown of events and programs.
- Provide excellent customer service to event attendees, clients, and partners
- Support other museum functions during special events, such as admissions, crowd control, or directional assistance.
- Prepare, organize, and maintain museum spaces, equipment, and program/event materials before, during, and after programs/events.
- Communicate promptly with the Senior Manager of Philanthropic Engagement regarding issues, incidents, or schedule changes.
- Follow all safety and emergency procedures and assist in maintaining a safe environment for guests and staff.
Non-Essential Functions:
- Participate actively in all-staff community meetings, daily huddles (virtual and in person), and staff training when applicable.
- Contribute to a professional and collaborative work environment by promoting teamwork and offering encouragement and recognition when a job is well done.
- Other duties as needed.
Qualifications:
- High school diploma or equivalent, must be 18 years of age or older.
- Prior experience in event operations, customer service, or hospitality preferred.
- Strong interpersonal and communication skills; ability to work with a wide range of people.
- Demonstrated ability to create a fun, welcoming, environment for both children and adults.
- Demonstrated success working both independently and or as part of a team in a fast-paced setting.
- Dependable and able to respond on short notice to scheduling requests.
- Willingness to work a flexible schedule, and must be available to work scheduled evenings, weekends, and holidays as needed.
- Willingness to learn and grow through constructive feedback.
- General availability of at least two shifts per month plus initial training.
- Ability to navigate the building and grounds under any weather conditions, lift and transport up to 25 lbs., and work in a highly sensory, stimulating environment due to constant interaction with guests and planetarium presentations.
- Pass CORI, SORI and background check in accordance with EcoTarium guidelines
- Comfort with Microsoft Office Suite (PowerPoint, Word, Excel) and Google Suite (Google Docs, Google Sheets, Google Meet, G-Chat)
- Comfort with technology and ability to learn new technologies and systems.
Pay: $20.00 per hour
Work Location: In person
