Provides high-level administrative and clerical support for the operational activities of the Dean’s Office at the Howard-Tilton Memorial Library. The position serves as the first point of contact and primary information resource for front desk phone calls and walk-in inquiries for the administration office, providing professional, knowledgeable, and welcoming service. This position plays a critical role in supporting the Dean and library leadership team by managing complex administrative functions and ensuring the smooth and efficient operation of the libraries. Responsibilities include coordinating schedules and appointments; preparing correspondence, presentations, reports, and other administrative documents; maintaining accurate and well-organized files; and overseeing all travel planning and logistics for the Dean.
Supports the Dean in managing donors’ relationships. This role oversees logistics and execution of all-staff employee engagement events and coordinates logistics for both in-person and virtual meetings and events held within the library, as well as library-sponsored events across campus. In addition, the role manages inventory and purchasing processes, including tracking and maintaining office supplies, and administers the Faculty Study Program. Works closely with other administrative staff to support the facility’s needs, purchasing activities, and human resources-related tasks as needed, contributing to the overall effectiveness of library operations.
Required Education and Experience:
- High School Diploma or Equivalent
5 years of secretarial or administrative experience
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Preferred Qualifications:
- Academic library and/or university experience.
- Experience with student workers.
- Familiarity with Tulane systems for payments, operations, and other functions.
- Required Knowledge, Skills, and Abilities/Competencies:
- Strong organizational, interpersonal, and written and oral communication skills.
- Documented proficiency with standard office software (e.g., MS Office Suite, Teams, Zoom).
- Proven ability to work both as part of a team and independently.
- Strong customer service skills.
- Proven ability to manage multiple tasks simultaneously, work efficiently under pressure and be flexible when necessary.
- Ability to learn new systems.
- Ability to maintain confidentiality in all work performed.
- Ability to function fully and competently at technology competency Levels I and II as outlined in HTML Core Technology Competencies for Employees (see https://library.tulane.edu/sites/default/files/core_technology_competencies.pdf).
Tulane University is an equal opportunity educator and employer committed to providing an education and employment environment free of unlawful discrimination, harassment, and retaliation. Legally protected demographic classifications (such as a person’s race, color, religion, age, sex, national origin, shared ancestry, disability, genetics, veteran status, or any other characteristic protected by federal, state, or local laws) are not relied upon as an eligibility, selection or participation criteria for Tulane’s employment or educational programs or activities.
Tulane University is responsible for providing reasonable accommodations to individuals with disabilities throughout the applicant screening process. If you need assistance in completing an application or during any phase of the interview process, please contact the Office of Human Resources by phone at 504-865-4748 or by email at
[email protected] .
