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Job Description:
Together, we are Marken, UPS Healthcare Precision Logistics. As the clinical and advanced therapy part of UPS Healthcare, we reach patients faster, with greater scalability and access to new pathways throughout the supply chain. With our One UPS advantage and comprehensive service portfolio, including Polar Speed's in-network pharmacies, we are optimally positioned to keep our clients competitive in an increasingly complex market.
Job Purpose:
Ensure the efficient use of packaging and supplies available in the warehouse to satisfy client and internal requirements. This role heavily relies on data integrity, requiring at least intermediate to advanced Microsoft Excel capabilities to track inventory, manage reports, and ensure operational efficiency.
Main Duties and Responsibilities:
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The CTS Export Associate is responsible for supporting logistics and operational activities through accurate data entry, shipment coordination, and professional communication.
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This role requires a highly detail-oriented individual who can manage information with precision, work efficiently in a fast-paced environment, and ensure that all operational data is entered and communicated correctly.
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The ideal candidate must demonstrate strong keyboard proficiency, including fast and accurate copy-paste skills, as a large part of the role involves handling and transferring data across systems, reports, and shipment-related documents. Accuracy and consistency are critical, as this position plays a key role in maintaining operational integrity.
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A solid understanding of logistics processes is a plus, including knowledge of Incoterms, shipment documentation, and general transportation workflows. The CTS Associate must be able to interpret and process logistics information correctly to support daily operations.
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This role also requires strong communication skills, particularly in the use of Microsoft Outlook and email correspondence. The individual will regularly communicate with internal teams, clients, and external partners, so professionalism, clarity, and timely follow-up are essential.
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In addition, the candidate should have strong knowledge of the Microsoft Office Suite, with medium to advanced Excel skills, to manage reports, organize data, support operational analysis, and maintain accurate records.
Key Responsibilities:
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Manage, analyze, and update logistics data using intermediate to advanced Excel functions (e.g., VLOOKUPs, pivot tables, data formatting, and formulas).
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Perform accurate and timely data entry for logistics and operational processes
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Manage and transfer information efficiently across systems and documents
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Review data carefully to ensure accuracy and completeness
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Apply knowledge of Incoterms and logistics workflows in daily operations
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Prepare, send, and respond to operational emails in a professional manner
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Maintain organized records and ensure proper follow-up on pending actions
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Work closely with internal departments and external stakeholders to support smooth operations
Required Skills and Qualifications:
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Intermediate to advanced proficiency in Microsoft Excel (Data analysis, sorting, filtering, formulas, and report generation).
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Strong attention to detail and high level of accuracy
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Excellent data entry skills
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Fast and efficient keyboard skills, including copy-paste proficiency
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Knowledge of logistics operations and Incoterms
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Good command of Microsoft Outlook and professional email communication
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Strong knowledge of Microsoft Office Suite
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Strong organizational and time-management skills
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Ability to work under pressure in a fast-paced environment
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Good follow-up and problem-solving skills
Preferred Profile:
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Experience in logistics, transportation, supply chain, or operational support roles
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Familiarity with shipment documentation and coordination processes
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Ability to handle repetitive tasks while maintaining accuracy and focus
Employee Type:
Permanent
UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.
Other Criteria:
UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.
Basic Qualifications:
Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.
