Lead the Growth and Success of a Growing National Dental Organization
Straine is looking for an energetic, relationship-driven Client Success Specialist to join our team. This role will be responsible for connecting with prospective dental practices, building relationships, educating potential clients, and helping convert qualified leads into long-term Straine partnerships.
The ideal candidate has dental office experience, understands dental operations, and has hands-on experience with Dental Intelligence (DI) dashboards and dental practice management software. This person will be a trusted resource for prospective clients, helping them understand how Straine’s solutions can support their practice growth.
What You'll Do:
- Serve as the first point of contact for prospective Straine clients from partnerships
- Connect with dental practices through calls, meetings, and follow-ups to understand their goals and challenges
- Guide prospects through the discovery process and explain how Straine can help their practice grow
- Demonstrate Dental Intelligence (DI) dashboards, reporting, and practice insights
- Educate prospects on using data and key performance indicators to improve results
- Build relationships with dental owners, doctors, and practice leadership teams
- Follow up with leads and help move opportunities toward partnership
- Maintain accurate records of conversations, follow-ups, and opportunities
What We're Looking For:
- Dental office experience (Office Manager, Practice Administrator, Treatment Coordinator, or similar role)
- Hands-on experience with Dental Intelligence (DI) dashboards required
- Strong understanding of dental operations and practice performance metrics
- Experience with dental practice management software such as OpenDental, Eaglesoft, or Dentrix
- Experience with Salesforce and Slack preferred
- Excellent communication and relationship-building skills
- Friendly, engaging personality with the ability to build trust
- Strong follow-up skills and ability to manage multiple opportunities
- Experience in sales, customer success, consulting, or business development is a plus
Why Join Straine?
At Straine, we help dental practices grow through proven systems, technology, and expert guidance. This role plays an important part in connecting practices with the solutions they need to succeed.
Join a fast-growing national organization where your dental experience, communication skills, and passion for helping others will make an impact.
Pay: $40.00 - $43.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
