Overview
Join our dynamic team as an Assistant General Manager and play a pivotal role in driving store success, enhancing customer satisfaction, and leading a motivated team. This energetic leadership position offers the opportunity to oversee daily operations, develop strategic initiatives, and ensure an exceptional shopping experience for all customers. If you thrive in fast-paced environments, possess strong management skills, and are passionate about retail excellence, this role is perfect for you!
Duties
- Assist the General Manager in overseeing all store functions, including sales, customer service, inventory control, and staff management.
- Lead and motivate a diverse team through effective training, coaching, and development to achieve high performance standards.
- Manage daily store operations such as cash handling, POS transactions, merchandising, and stock replenishment to ensure smooth workflow.
- Implement sales strategies and promotional activities to meet or exceed sales targets while maintaining excellent customer relations.
- Conduct interviewing, employee orientation, scheduling, and performance evaluations to build a strong team environment.
- Oversee purchasing decisions, inventory management, pricing strategies, and bookkeeping to optimize profitability.
- Ensure compliance with company policies, health and safety regulations, and maintain organized records of payroll and administrative documentation.
Requirements
- Proven experience in hospitality management or assistant manager roles with supervising responsibilities.
- Strong skills in negotiation, sales management, and team leadership.
- Multilingual or bilingual abilities are highly desirable to serve diverse customer bases effectively.
- Demonstrated expertise in inventory management, POS systems, cash handling, and retail math.
- Excellent communication skills with a focus on customer service excellence and phone etiquette.
- Ability to manage multiple tasks efficiently through effective time management and organizational skills.
- Experience with recruiting, training & development programs, budgeting, merchandising, marketing, and shift management.
- Knowledge of restaurant/bar operations or wireless sales is a plus; familiarity with retail math and pricing strategies is essential. Embark on a rewarding career where your leadership fuels success! We’re committed to supporting your growth through comprehensive training programs that enhance your skills in management, sales strategies, customer engagement, and operational excellence. Join us today to make a positive impact while advancing your professional journey!
Pay: From $70,000.00 per year
Work Location: In person