Min Compensation: USD $28.85/Hr. Max Compensation: USD $28.85/Hr. Overview:
Why We Need Your Talents:
The Poker Floor Supervisor plays a crucial role in ensuring the integrity, efficiency, and overall success of the Poker Room by overseeing daily operations and supporting a seamless gaming experience. Your ability to lead dealers, enforce gaming regulations, and provide exceptional guest service helps create a safe, fair, and engaging environment for every player. Through strong decision‑making, attention to detail, and a commitment to upholding Live! Casino & Hotel’s high service standards, you help protect company assets, resolve guest concerns, and maintain the professional atmosphere that keeps players returning.
Responsibilities:
Where You'll Make an Impact:
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Review staffing levels to maintain operational effectiveness
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Controlling cards and equipment
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Responsible for the supervision and performance of the poker dealers
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Development of staff, evaluating, hiring and training
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Assists Poker Floor Supervisor/Greeter with monitoring with reviewing and managing the department’s promotions and tournaments
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Review poker room activities and promotional status with Director of Poker
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Assists Poker Floor Supervisor/Greeter with monitoring and adjusting performance to local competition
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Excellent customer service
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Ensure the safety and security of guests and employees
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Other duties as assigned
Skills to Help You Succeed:
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Ability to analyze and interpret departmental needs and results
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Ability to solve complex problems
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Knowledgeable of specified games and gaming regulations
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Ability to add monies and chips
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Good public relations/guest service skills
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Ability to perform assigned duties under frequent time pressure in an interruptive environment
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Ability to accurately complete paperwork and forms
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Complete, perform and understand basic mathematical functions
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Knowledge of company policy and procedures, IRS Bank Secrecy Act and internal controls
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Complete knowledge of all facilities available to guests on property.
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Always maintain a pleasant, friendly, and welcoming attitude with use of facial expressions and knowledge of all special events and promotional activities
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Ability to maintain mental concentration for significant periods of time
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Basic computer skills
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Management abilities demonstrated in managing the Poker Room operations
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Maintain interpersonal working relationship among all personnel
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Oral and written communication skills
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Willingness to assume responsibility relative to the performance of the table games
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Obtainment of departmental budget and goals
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Effective managing of the staff
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Accuracy in completing assigned duties, paperwork, and reports
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Knowledge of state gaming laws and regulations
Qualifications:
Must-Haves:
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One (1) to two (2) years’ experience as a poker dealer or poker floor supervisor with a four (4) year degree in related fields or equivalent work experience
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Technical school education in dealing specified games
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Must be able to obtain and maintain the necessary license as mandated by the Maryland Lottery and Gaming Control Agency.
Physical Requirements:
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Must be able to carry a tray.
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High volume, 24, hour liquor and beverage service.
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Loud, high-energy work environment.
Working Conditions:
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24/7 high energy casino with over 300,000 sq. ft of gaming and entertainment space and approximately 3000 employees.
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Exposed to alcohol, cigarette and cigar smoke, bright lights, and loud noises.
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You will work in an environment where smoking is allowed.
What We Offer:
Perks We Offer You
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Comprehensive group health benefits for full-time and part-time Team Members and their eligible dependents. Other benefits for full-time and part-time Team Members include:
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Free Basic Life Insurance
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Free Short Term & Long-Term Disability
- Generous retirement savings options
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Paid Time Off
- Tuition Reimbursement
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On-site Wellness center for Team Members and eligible dependents (Maryland Property only)
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Training and pathways for career growth
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Robust Rewards & Recognition Programs
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Annual Merit Based Pay Increases
- Discretionary Performance Bonuses
- Discretionary Service Bonuses
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Free parking
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Free food and discounted meals
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Live! Hotel, Food & Beverage, and Entertainment Discounts
Life at Live!
Individuals chosen to be part of the Live! Team can expect:
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To be part of an exciting experience unlike any other in the market.
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To be given the power and responsibility to put service and community first.
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To come together as a strong team, while valuing and celebrating our diversity.
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To be given the tools, resources, and opportunity to grow in their career.
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To work hard and have fun.
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Live is a 24 hour /7 days per week high energy casino with a culture committed to fairness, teamwork, and most importantly FUN.
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The casino is large and fast paced, requiring the ability and energy to move about it with a true sense of urgency!
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Exposed to alcohol, cigarette and cigar smoke, bright lights, and loud noises.
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You will work in an environment where smoking is allowed.
