Job description
Foodservice business is booming! We’re expanding our team and looking for passionate and talented individuals to join our team!
Karat Packaging (Nasdaq symbol ‘KRT’) by Lollicup USA, Inc, headquartered in Chino, CA is the manufacturer of Karat® food disposable goods and TeaZone® beverage products, the distributor of other leading brands' coffee & tea ingredients, & specializes in custom print and innovative packaging. We have been recognized for our thermoforming plastic capabilities in North America to produce cups and food packaging products that allow us to offer competitive pricing throughout our distribution network (currently 6 regional warehouses are located in CA, HI, NJ, SC, TX, and WA), and services to chain accounts such as Panda Express, Flame Broiler, The Coffee Bean & Tea Leaf, and more.
Company Website: www.karatpackaging.com
Key Responsibilities:
- Perform B2B collections in accordance with customer payment terms.
- Monitor accounts receivable aging and reconcile customer accounts regularly.
- Build and maintain strong professional relationships with customers to facilitate timely payments.
- Review weekly AR reports and address outstanding issues promptly.
- Investigate and resolve customer deductions, short payments, and disputes in coordination with relevant teams.
- Collaborate closely with the sales and warehouse admin teams to resolve billing or shipping-related issues.
- Handle invalid or unauthorized deductions in accordance with company procedures.
- Analyze customer payment trends and histories to support collection efforts and risk mitigation.
- Respond to customer inquiries regarding invoices, balances, and payment terms in a timely and professional manner.
- Maintain accurate records and documentation related to collections and customer communications.
- Ensure all collections and reporting activities meet internal deadlines.
- Organize and maintain accounting files and folders.
- Perform additional accounting or administrative tasks as assigned.
Qualifications:
- Minimum of 2 years’ experience in accounts receivable or banking.
- Strong knowledge of high-volume collections, credit authorization, and billing procedures.
- Proficiency in NetSuite or other accounting software.
- Highly organized and detail-oriented with strong problem-solving skills.
- Excellent written and verbal communication skills.
- Ability to work collaboratively in a team environment.
- Strong understanding of accounting policies and procedures.
Job Type: Full-time
Pay: $21.00 - $25.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
