Basic Function:
The Community Engagement Specialist serves as a resource to internal and external customers on assigned task domain and coordinates internal and external resources for execution of task domain activities including interdisciplinary management of projects within and outside the organization. The Community Engagement Specialist is responsible for leading task domain at regional level while demonstrating proficient and advanced clinical skills in planning, implementing, and evaluating task activities. Effectively assists healthcare providers and organizations in problem solving, including serving as an external resource for quality-improvement data and performance-improvement strategies.
Organizational Relationships:Reports to the Program DirectorRole and Responsibilities:
· Collaborates with Program Director, Medical Director, Corporate Director of Analytic Resources and Communication Director on project design, implementation, and evaluation.
· Serves a primary clinical resource and brand ambassador, within and outside the organization, on assigned contract aims goals and objectives.
· In collaboration with Program Director acts as a resource within and outside of the organization on standards of care, quality improvement processes, and quality improvement data for assigned contract aims.
· Assists Program Director with preparation of periodic and special reports on program status and contract deliverables.
· Accountable for meeting all regional aim specific contract deliverables and requirements and tracking of project plans, milestones and deliverables.
· Ensures the task specific aim deliverables are completed across the network and submit for approval by Program Director.
· Coordinates with the management team, the facilitation of aim specific domain-specific educational programs for healthcare providers, including Learning and Action Networks to introduce selected aim-specific health topics to clinicians and/or providers.
· Establishes and maintains professional relationships with internal and external customers for assigned aim specific domain.
· Onboards new staff on aim specific domain objectives, process and outcomes goals, deliverables, improvement goals related task domain.
· Assists in troubleshooting potential and/or current problems in achieving contract milestones, goals, and outcomes.
· Other duties as assigned.
Supervisory Responsibilities:
None
Skills / Professional Competencies Required:
· Excellent written and oral communication skills.
· Demonstrated experience within the specific task domain.
· Demonstrated experience in healthcare quality improvement tools that lead to large scale change and improvement in healthcare processes to reduce waste and promote value in healthcare expenditures.
· Demonstrated experience in performance measures, quality improvement methodologies, project evaluation and analysis of trends for in project metric results.
· Demonstrated experience in management at regional task domain level that includes strategic planning, risk management, change management, spreading large scale change, data analysis, project management techniques and tools, defining project tasks and resource requirements and support to project team, coordination, implementation, execution, management and successful implementation of projects.
· Demonstrated experience with having the authority and accountability for meeting all task domain contract requirements and deliverables at regional level within budget and in using appropriate project management tools and reports to track plans and timeliness.
Minimum Education/Training Required:
Bachelor’s degree in related business or healthcare area of study. Master’s degree preferred.
Minimum Experience Required:
Five or more years of full time experience in a healthcare related field with at least three years in a program management capacity. Project management experience with federal government contracts preferred.
Substitution(s):
Associate degree in nursing with two additional years of program administration experience may substitute for the Bachelor’s degree.
Licensure/Certification Requirements:
N/A
Security Level:
Low
Pay: $65,000.00 - $75,000.00 per year
Benefits:
- 403(b)
- Dental insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Work Location: On the road
