Network Intern Operations Technician - Information Technology Division - (2601701)
Position Information
Build the foundation for a career in network engineering and IT infrastructure! As a Network Operations Intern, you'll gain hands-on experience supporting TxDOT’s network environment through network monitoring, device inventory management, compliance reporting, and telecommunications tracking. Working alongside experienced network engineers, you'll learn how large-scale networks are managed, monitored, and maintained while developing valuable technical skills in network operations. This internship offers a unique opportunity to contribute to critical technology services that support transportation systems across Texas.
Minimum Salary: 18.00
Maximum Salary: 19.44
Pay Basis: Yearly
FLSA Status: Nonexempt
Work Locations: Stassney Hq - Main 6230 East Stassney Lane Austin 78744
Travel: Yes, 10 % of the Time
Shift: Day Job
Shift Details: Summer M-F 40 hrs.
Location Flexibility: Onsite
Benefits and Perks
At TxDOT, we value work-life balance and are committed to providing our employees with a comprehensive range of benefits and programs, including:
Retirement Plans
Alternative and/or Flexible Work Schedules
Paid Leave and Holidays
Health Premiums paid at 100% for Full-Time Employees
On-the-Job Training
Tuition Assistance Program
Holistic Wellness Program with Leave Incentives
Career Development and Advancement Opportunities
Family-Friendly Policies and Programs
In 2024, TxDOT was recognized as a Best Place for Working Parents, and many of our offices statewide are also designated as Texas Mother-Friendly Worksites. These recognitions reflect our dedication to supporting families and promoting a healthy work-life balance.
For a complete list of our total compensation package please visit our website at: Total Compensation Package
To view benefits available to all State of Texas employees visit: Benefits at a Glance | ERS (texas.gov)
Position Description
The Network Operations Intern will assist the TxDOT Infrastructure Services team with network monitoring, device inventory management, compliance reporting, and telecommunications tracking initiatives. This position provides hands-on experience working with enterprise monitoring platforms, network management systems, compliance validation processes, and infrastructure lifecycle management under the guidance of senior network engineers.
Essential Duties:- Assist with network device discovery, inventory validation, and monitoring activities within the SolarWinds platform.
- Support development, testing, and maintenance of SolarWinds NCM compliance policies, configuration standards, and compliance reporting.
- Reconcile network device inventories and identify documentation gaps, outdated records, and unmanaged assets.
- Maintain accurate assets, location, ownership, and system information within departmental tracking systems.
- Generate reports and dashboards using SolarWinds and Microsoft Excel to support operational, compliance, and inventory initiatives.
- Analyze monitoring and compliance data to identify trends, discrepancies, and opportunities for process improvement.
- Assist with tracking telecommunications circuits, connectivity services, and related infrastructure assets.
- Support documentation and validation of circuit inventories, service ownership, and lifecycle activities.
- Create and update technical documentation, procedures, and inventory records.
- Participate in network modernization and operational improvement projects while working alongside experienced network engineering staff.
- Other duties as assigned.
Minimum Qualifications:
Must be a student in high school or other educational institution or accepted into a college, university or educational institution.
Must be at least 16 years of age, a student currently enrolled in high school or any institution of higher education to include a trade/vocational school.
Employees at least 18 years of age with valid driver's license may be assigned driving duties and may use power tools.
- Makes copies and distributes as instructed.
- Receives and manages email communications
- Perform preliminary research on assignments and gather pertinent data.
- Performs routine word processing duties and conducts quality checks of documents created.
- Performs other job responsibilities as assigned.
Subject to environmental conditions; protection from weather but not temperature changes
Light work: Lift up to 20 lbs at a time and frequently lift or carry objects up to 10 lbs
Sitting - prolonged periods of time
Standing-prolonged periods of time
Repetitive Motion-substantial movements of the wrists, hands, and/or fingers
Close Visual Acuity-work includes data/figures; view a computer screen; extensive reading
Please read the Standard Conditions of Employment (TxDOT) for all positions.
Employee Status: Temporary
Job Level: Non-Management
Job Posting: Jul 15, 2026, 8:08:08 AM
Unposting Date: Jul 29, 2026, 11:59:00 PM
State Job Title/s: Clerk III
State Job Code/s: 0059
Military Occupational Specialty (MOS)
TxDOT is committed to hiring veterans. To assist in determining whether your military experience may pertain to the minimum requirements for this position, Military Occupational Specialty (MOS) codes from each branch of the U.S. Armed Forces have been assigned to each state classification code/title where applicable. The MOS codes are grouped by occupational category.
Click on the appropriate occupational category to view the MOS codes.
Applicant Information
The Texas Department of Transportation is an Equal Opportunity Employer.
If requested, reasonable accommodations will be made for persons with disabilities for any part of the employment process in accordance with the Americans with Disabilities Action of 1990.
Additional Applicant Information for applicants
