Milan Hotel Group | Asheville, NC (On-site)
Milan Hotel Group is a privately owned, fully integrated hotel ownership, development, and management company based in Asheville, North Carolina. We currently own and operate nine hotels in the Asheville market, representing 850+ guest rooms and 7,500+ square feet of meeting space, with additional projects actively in development.
As an award-winning hospitality company, we are committed to exceptional guest experiences, strong owner results, and operational excellence. As our portfolio continues to grow, we are seeking a passionate, results-driven Market Area Sales Manager to help fuel continued success across our Asheville portfolio.
At Milan Hotel Group, we believe in developing talent from within, empowering our teams, and creating long-term career growth opportunities.
The Role
We are seeking a full-time, above-property Market Area Sales Manager to oversee the Corporate, Association, and Tour & Travel segments for our nine-hotel Asheville portfolio. This position is based in our corporate office in Biltmore Village and reports directly to the Area Director of Sales & Marketing.
This role is ideal for a proactive sales professional who thrives in a fast-paced, high-volume environment and enjoys building relationships, generating new business, and driving measurable results.
What You’ll Do
Sales Strategy & Execution
- Execute sales strategies to achieve monthly and annual revenue goals
- Align individual sales efforts with overall portfolio objectives and market trends
Inbound & Proactive Sales
- Respond promptly to inbound leads
- Prospect, generate, retain, and grow new business across assigned market segments
Client Relationship Management
- Build and maintain strong relationships with corporate clients, associations, travel partners, and meeting planners
- Serve as the primary contact for key and repeat accounts, ensuring long-term satisfaction and retention
Account & Booking Management
- Qualify opportunities and optimize revenue
- Clearly communicate definite bookings and client expectations to on-property hotel teams
- Partner closely with Operations to exceed client expectations
Market Intelligence & Reporting
- Analyze competitor activity, market conditions, and industry trends
- Track and report sales activity and performance metrics to senior leadership
Collaboration
- Work closely with Marketing on promotions, digital strategies, and sales collateral that support revenue goals
Leadership & Mentorship
- Provide guidance and mentorship across the sales organization
- Ensure team members are equipped with the tools and knowledge to succeed
What We’re Looking For
- Ability to adapt in a dynamic, growth-oriented environment
- An Individual that values and understands Accountability and Teamwork
- Hotel sales experience within Corporate, Association, Social, Tour & Travel, Catering and/or SMERF segments
- Proven ability to manage multiple hotels and bookings simultaneously
- Strong communication skills with hotel leadership, ownership, and corporate teams
- Demonstrated success in closing sales and achieving revenue targets
- Excellent customer service and relationship-building skills
- Working knowledge of sales tracking, reporting, and revenue optimization
- Experience with Marriott systems preferred
What We Offer
- Competitive Pay and Bonus Structure
- A growing portfolio with long-term career advancement opportunities
- Job Type: Full-Time
- Schedule: Salaried Management based on client needs. 45 to 50 hours weekly. Some evening and weekends for entertainment and site tours. Monday through Friday with a typical start time of 8:30a.
- Location: On-site – Asheville, NC (Relocation required prior to start)
Job Type: Full-time
Benefits:
- Cell phone reimbursement
- Employee discount
- Paid time off
- Travel reimbursement
Work Location: In person
