If you thrive in a fast-paced, problem-solving environment, love helping people, and enjoy keeping things organized and on track, this position may be the perfect fit.
Key Responsibilities:
- Answer and manage a high volume of customer calls with professionalism and care
- Listen closely to understand customer needs and schedule service accordingly
- Dispatch service technicians efficiently while monitoring routes and status updates
- Build trust with customers by providing accurate information and clear communication
- Handle incoming emails, schedule updates, and follow-ups promptly
- Support customers with additional products and services where appropriate
Qualifications:
- 2+ years of experience in customer service is required
- 1+ years of high-volume call handling experience, preferred
- 1+ years of dispatching experience, preferred
- Enjoys taking initiative and being dependable
- Stays calm and makes good decisions when things get busy
- Can juggle tasks and keep things organized without losing focus
- Communicates clearly and listens well
- Brings empathy and understanding while staying practical
- Works well both on your own and with a team
Compensation & Benefits:
· $17.00-24.00 hourly, based on experience
· FREE Health insurance option, dental, vision, and company-paid life insurance
· Paid time off and holidays
· 401 K with company match
Working Hours: Monday through Friday 8:00-5:00
Discover more about Vander Hyde Mechanical and what drives us by visiting our website: https://www.vanderhyde.com/about-us.
Join a team that values integrity, professionalism, and people. Take the next step in your career with Vander Hyde today!
Pay: $17.00 - $24.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
