Position Requirements:
Full time position- This position is ONSITE.
Candidates must possess PC skills with the ability to toggle between multiple systems, good typing skills and a solid history of customer service to include handling escalated, in-depth and detailed conversations. Very outgoing, assertive and confident plus maintain an enthusiastic personality.
Required shifts:
We are currently recruiting for the 12pm to 9pm shift. Also, individuals are required to work rotating weekends which include Saturdays and Sunday.
$5.00/hourly/shift differential pay is available for certain hours: Saturday's from 1pm to 6pm and Sunday from 12pm to 4pm.
- Minimum of 6 months of cash handling experience in a retail sales environment and/or previous banking experience
- Superior customer-service skills, including oral and written communication
- Ability to effectively contribute to a positive team environment
- Careful attention to detail and strong organizational skills.
- Must adhere closely to bank procedures and regulations.
- Strong work ethic and high integrity
- Strong computer and 10 key skills
Preferred Skills:
- Previous experience in a customer service or call-center environment
- Knowledge of banking products and procedures
- Proficiency with all Microsoft applications (Word, Outlook, Excel etc.)
- 30 wpm typing skills
Some of the many reasons to join our team include:
- Comprehensive compensation package-medical, dental, vision, paid holidays, tuition reimbursement, 401(k), and more!
- On the job training
- Friendly business casual atmosphere
- Eligible for a Sign on Bonus ($750.00) less applicable taxes
- Eligible for a Anniversary Bonus after (1yr- $1500 & 3yr- $5,000) less applicable taxes
- Bi-lingual (Spanish) skills are a plus. Bilingual assessment required/If passed additional $2.00 per hour.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.
