Organizational Overview:
San Antonio Pets Alive! (SAPA!) is a private nonprofit organization that saves the lives of dogs and cats that find themselves at San Antonio Animal Care Services by no fault of their own. Last year SAPA! saved the lives of more than 5,000 dogs and cats by finding them loving adoptive families, placing them in foster homes, and transporting them to other communities across the country. In addition, SAPA! provides necessary medical services to ensure each pet is healthy and happy.
Overview
The Part-Time Thrift Store Employee supports the daily operations of the thrift store by providing excellent customer service, processing donations, maintaining clean and organized sales floors, posting to social media, and ensuring a positive shopping experience. This position is ideal for someone who enjoys a fast‑paced environment, values sustainability, and wants to help support the mission of a community-focused thrift operation.
Key Responsibilities
Customer Service
- Greet and assist customers in a friendly, professional manner.
- Answer questions about pricing, merchandise, and store policies.
- Provide support at checkout, including operating the cash register and handling payments (if applicable).
Donation Processing
- Receive incoming donations and offer donors a warm, appreciative experience.
- Sort, inspect, and categorize items based on quality, usability, and store guidelines.
- Price merchandise using store standards and ensure accurate labeling.
Store Operations & Merchandising
- Restock shelves, racks, and displays to maintain a tidy and appealing sales floor.
- Rotate inventory and pull items based on store policies.
- Assist with arranging store layouts, themed displays, or special promotions.
Social Media Savy
- You have a baseline comfort with Instagram and Facebook.
- You don't need to be an influencer, but you know your way around creating posts, sharing stories, and interacting with followers to help showcase our unique thrift finds.
Teamwork & Communication
- Work collaboratively with other staff and volunteers.
- Communicate inventory needs, customer issues, and safety concerns to management.
- Support special events, sales promotions, or community initiatives as assigned.
Qualifications
- Prior retail or thrift store experience preferred but not required training provided.
- Familiar with posting and commenting on social media.
- Friendly, approachable, and customer‑focused attitude.
- Ability to work in a fast-paced environment and handle multiple tasks.
- Reliability, punctuality, and a strong work ethic.
- Willingness to follow donation sorting guidelines and store safety protocols.
- Basic math skills and comfort using a cash register (if cashiering).
Physical Requirements
- Ability to lift and move items up to 50 lbs, including boxes or furniture.
- Stand or walk for extended periods during shifts.
- Ability to bend, reach, and perform light physical labor in donation and sales floor areas.
Work Environment
- Busy retail setting with fluctuating customer traffic.
- Donation areas may involve exposure to dust or varying temperatures.
- Fun, mission-driven environment where every shift supports the community.
Pay: $12.00 - $14.00 per hour
Experience:
- Thrift store or relevant work: 1 year (Required)
- Social media management: 1 year (Required)
Ability to Commute:
- San Antonio, TX 78227 (Preferred)
Work Location: In person
