Job description
Service Manager – Construction Equipment
Are you searching for an exciting career that will equip you with the right tools, exciting new challenges, and professional growth opportunities for you to succeed? Then Durante Equipment is the right company for you! We are a team and family-oriented organization that takes exceptional pride in what we do and who we bring on board! Durante Equipment is one of the fastest-growing equipment companies in South Florida and is looking to grow our family to provide the best customer service experience and company environment the construction industry has to offer.
** GENEROUS PTO FOR YOUR FIRST YEAR OF EMPLOYMENT – THREE WEEKS AND YOUR BIRTHDAY OFF (128 hours)! **
** AND AN ADDITIONAL 9 DAYS OF HOLIDAY PAY PER YEAR!!!**
Why Durante Equipment? Our leadership team has been in the construction equipment industry for more than 30 years as well as constantly innovating to improve our offerings and services. Our 4 core business aspects are rentals, sales, parts, and service, and are proud to deliver our top-of-the-line equipment to serve Miami-Dade, Broward, and Palm Beach counties. Durante Equipment provides top of the line equipment manufacturers that cater to a wide variety of customer needs from commercial, residential, and industrial equipment.
Position Summary:
Durante Equipment is looking for an enthusiastic, motivated, and hard-working Service Manager for our Hollywood location. The Service Manager will be responsible for leading and overseeing our service team members. Monitor the quality of service provided by the team and secure timely response and adherence to company standards and industry best practices. Ensures excellent customer service as well as maintains strong relationships with customers. The Service Manager will have the responsibility of taking their team through the entire repair process, inclusive of ensuring that equipment is satisfactorily leaving the shop through rental. This position requires that the repairs are properly documented and billed accurately.
Primary Duties and Responsibilities:
- Present the best solution to properly repair our inventory of equipment economically and sound.
- Manage the shop workflow in an efficient manner.
- Bill our services with honesty and integrity.
- Review time sheets for accuracy and input into POR System.
- Handle all road service repairs and properly communicate with customers.
- Work in conjunction with our parts department to order parts as necessary.
- Review final invoices.
- Identify and oversee administration and billing of rental damage claims and warranty claims.
- Oversees training and supervising of service department staff.
- Creates a positive culture.
- Supervises and directs employees.
- Prepares business goals daily and annually.
- Assists coworkers as needed.
- Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws.
- Other duties as assigned.
Physical Demands and Work Environment:
- Frequent lifting up to 25 lbs., occasional lifting up to 50 lbs., and infrequent lifting up to 75 lbs.
- Ability to climb over and into equipment
- Fast paced environment.
Why join Team Durante?
Competitive Pay aligned with your experience
- Generous Paid Vacation and Holidays
- Health insurance-100% coverage for employee baseline plan
- Employer paid Dental and Vision insurance
- 401(k) with employer match
- Company Paid Life Insurance
- Referral Bonus
- Employee Assistance Program
- Office Perks
- Family Culture
- Many more!
Durante Equipment is proud to be a Drug Free Workplace and an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Job Type: Full-time
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Experience:
- Construction Equipment Service: 3 years (Required)
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Job Type: Full-time
Pay: $80,000.00 - $90,000.00 per year
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Work Location: In person
