Who We Are
Redwood Communities, Inc. (“Redwood Communities”), an affiliate of Redwood Housing, is a multifamily property management organization that manages affordable housing communities throughout the country. To date, Redwood Communities has assembled a best-in-class team that currently manages a growing portfolio of properties and has built strong working relationships with government agencies and leading non-profit organizations to raise the standard of living for our communities.
Benefits
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Exceptional medical benefits: We cover more than 90% of medical premiums, and employees have the option of a 100% employer-paid HSA medical plan.
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100% company paid dental and vision benefits for employee coverage.
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Healthcare and dependent care flexible spending accounts.
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Company paid life insurance, AD&D
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Best-in-class voluntary insurance benefits.
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Pre-tax and Roth 401(k) programs with a company match equal to 100% of the first 6% contributed by the employee.
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Employee assistance program (EAP) with 24/7 counseling services.
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3 weeks of paid time off each year.
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12 paid holidays each year & 2 floating holidays.
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ORCA card for an easy commute!
About the Position
The Assistant Manager supports the Property Manager in the day-to-day operations of the community, ensuring compliance with HUD and other regulatory agency requirements, maintaining accurate records, and providing excellent customer service to residents and applicants.
Schedule: Monday-Friday 8am-5pm
Pay Details: $29-32hr + $500 sign-on bonus!
Essential Duties and Responsibilities:
Leasing & Marketing
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Assist with leasing efforts, including showing apartments, processing applications, and preparing lease paperwork.
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Ensure all leasing activities comply with HUD, Fair Housing, and company policies.
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Maintain waiting lists in accordance with HUD regulations and property policies.
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Conduct applicant interviews and verifications to determine program eligibility (e.g., income, assets, citizenship, student status).
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Assist with move-in and move-out inspections and related documentation.
HUD & Regulatory Compliance
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Maintain compliance with HUD, NSPIRE/REAC, MOR, and Fair Housing requirements.
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Process and verify certifications and recertifications (Annuals, Interims, Move-Ins, Move-Outs) using TRACS and EIV systems.
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Submit and track HUD 50059 forms and ensure all resident files are current and accurate.
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Respond to MOR and HUD file audit findings with corrective actions and supporting documentation.
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Keep abreast of HUD handbook updates (4350.3) and other compliance requirements.
Rent Collection & Financial Administration
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Collect and record rent payments and other charges; issue receipts and maintain accurate ledgers.
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Post payments and charges in the property management software ( RealPage).
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Monitor delinquency reports and assist with issuing late notices or initiating eviction procedures when necessary. Placing delinquency notes in Onesite
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Assist the Property Manager with rent adjustments and subsidy billing.
Resident Relations
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Provide courteous and professional service to residents, vendors, and guests.
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Address resident concerns promptly and escalate issues to the Property Manager when necessary.
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Assist with resident retention efforts, newsletters, and community events.
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Help enforce community policies and lease terms.
Administration & Office Operations
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Maintain organized resident and property files in compliance with HUD file order and company policy.
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Prepare correspondence, reports, and forms as needed.
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Support the Property Manager with monthly, quarterly, and annual reporting requirements.
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Assist in supervising office operations in the Property Manager’s absence.
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Maintain inventory of office supplies and equipment.
Maintenance Coordination
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Enter and track maintenance work orders; follow up on completion and resident satisfaction.
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Schedule inspections (annual unit inspections, housekeeping, REAC prep).
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Minimum 2 years of experience in multifamily housing, with at least 1 year in affordable/HUD housing.
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Working knowledge of HUD 4350.3 Handbook, TRACS, and EIV
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Proficient in property management software (Yardi, RealPage, or similar)
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Strong attention to detail, organizational skills, and customer service orientation
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Certified Occupancy Specialist (COS), TCS, or equivalent certification preferred.
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Successful completion of background check.
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Must be legally qualified to work in the U.S. meeting I-9 guidelines
Redwood Communities is an Equal Opportunity Employer.
