Eastern Surfaces is a leader in providing fine custom countertops to our customers throughout eastern Pennsylvania. We are looking for a reliable, professional Reception & Showroom Coordinator. You are the first person our customers see and hear. We need someone who can manage a front desk with composure, handle a multi-line phone system, and keep our showroom operations running smoothly.
This is a fast-paced environment. You won’t be watching the clock; you’ll be juggling customer greetings, payment processing, and supporting daily operations across multiple departments.
Schedule & Hours
-
Monday – Friday, 8:00 AM – 4:30 PM.
-
Two Saturdays per month, 9:00 AM – 1:00 PM.
-
When you work a Saturday, you will receive equivalent time off during the week to maintain a standard 40-hour schedule.
Daily Responsibilities
-
Greet showroom visitors and ensure they are connected with the right department.
-
Manage a multi-line phone system, route calls, and take accurate messages.
-
Process customer payments, manage daily mail, and handle general inquiries.
-
Coordinate with sales, shop, and installation teams to ensure customer needs are met.
-
Keep the reception area organized and professional for clients.
Qualifications
-
Previous customer service or administrative experience is required.
-
As the first point of contact, consistent attendance and punctuality are essential.
-
Strong multitasking abilities and proficiency in Microsoft Office.
-
A professional, helpful attitude with the ability to handle a busy environment.
Pay & Benefits
-
$20.00 – $22.00 per hour based on experience.
-
Stable, full-time hours in a supportive team environment.
-
Full benefits package and opportunities for internal growth.
Next Steps
We are looking for a long-term team member. We respect your time and will move quickly for the right candidate; we ask that you do the same by ensuring you are available for scheduled interviews.
