Overview
Join our dynamic healthcare team as a Dental Insurance Coordinator, where your expertise will streamline insurance processes and enhance patient experiences. In this vital role, you will serve as the primary liaison between patients, dental providers, and insurance companies, ensuring accurate claims processing, insurance verification, and compliance with healthcare regulations. Your proactive approach will help optimize office efficiency and uphold the highest standards of clinical confidentiality and patient care. This paid position offers an exciting opportunity to develop your skills in medical billing, coding, and managed care within a supportive environment dedicated to excellence.
Responsibilities
- Verify patient insurance coverage and eligibility using Electronic Health Records (EHR) systems and other tools.
- Obtain prior authorization from insurance providers for dental procedures, ensuring timely approvals.
- Accurately code dental procedures using CPT (Current Procedural Terminology) codes and ICD (International Classification of Diseases) codes (ICD-9, ICD-10) for billing purposes.
- Manage medical records and dental claims submissions while adhering to HIPAA (Health Insurance Portability and Accountability Act) regulations to protect patient confidentiality.
- Follow up on unpaid claims, resolve billing discrepancies, and facilitate appeals as needed to maximize reimbursement.
- Maintain comprehensive documentation of insurance verifications, authorizations, and billing activities in accordance with clinical confidentiality policies.
- Collaborate with office staff to ensure seamless coordination of insurance-related tasks and support excellent customer service for patients.
Skills
- Strong knowledge of health insurance policies, managed care processes, and medical billing procedures.
- Proficiency in medical coding including CPT coding, ICD coding (ICD-9/ICD-10), and familiarity with electronic health records (EHR) management systems.
- Experience with insurance verification, prior authorization processes, and claims submission workflows.
- Excellent understanding of HIPAA regulations and clinical confidentiality policies to ensure compliance.
- Background in medical office or dental office experience is highly preferred to navigate the fast-paced healthcare environment effectively.
- Exceptional customer service skills to assist patients with insurance questions while maintaining professionalism and empathy.
- Checking patients in and out and being a team player.
This role is ideal for motivated individuals eager to make a difference in dental healthcare by ensuring smooth insurance operations while supporting patient satisfaction through precise administrative practices.
Pay: $20.00 - $25.00 per hour
Work Location: In person
