Orange Cabinetry recently changed management team and now we are on boarding solid team members.
POSITION SUMMARY
The Warehouse Manager is the operational backbone of Orange Cabinetry's distribution and fulfillment function. This role is accountable for the safe, accurate, and efficient movement of cabinet and closet products from receiving through delivery coordination, ensuring every order reaches the job site on time and in perfect condition. The Warehouse Manager leads a hands-on team, owns the integrity of inventory records, maintains vendor relationships, and drives continuous process improvement across all warehouse activities. This is a front-line leadership position with direct impact on customer satisfaction, project timelines, and company profitability.
CORE RESPONSIBILITIES
Warehouse Operations
- Direct daily warehouse activities including receiving, put-away, picking, packing, staging, and outbound delivery coordination for cabinet and closet product lines.
- Maintain a clean, organized, and safe warehouse environment in compliance with OSHA standards and company safety policies.
- Ensure proper handling, storage, and protection of cabinets, closet components, hardware, and related materials to prevent damage and shrinkage.
- Accurately process inbound freight: verify packing slips against purchase orders, document discrepancies, and coordinate vendor corrections promptly.
- Manage staging and loading of outbound orders for installer teams and job-site deliveries; confirm load accuracy against work orders before departure.
- Maintain warehouse equipment including pallet jacks, hand trucks, and shelving systems in safe operating condition; coordinate repairs or replacements as needed.
Inventory Management
- Own the accuracy of all inventory records within the company's ERP or inventory management system; conduct and reconcile regular cycle counts and periodic full physical inventories.
- Establish and enforce minimum stock levels and reorder points for high-velocity SKUs; generate purchase requisitions to prevent stockouts that could delay active projects.
- Identify slow-moving, damaged, or obsolete inventory and escalate recommendations for disposition to leadership.
- Manage the returns process for defective or incorrect product, coordinating credits and replacements with vendors in a timely manner.
- Track and report inventory variance metrics; investigate root causes and implement corrective actions.
Delivery Coordination
- Schedule and coordinate all outbound deliveries using third-party carriers, subcontracted drivers, and company vehicles; optimize routes and delivery windows to meet job-site commitments.
- Communicate proactively with project managers, installers, and customers regarding delivery schedules, confirmations, and any delays.
- Maintain complete delivery documentation including manifests, proof-of-delivery records, and exception logs.
- Partner with the sales and project management teams to align warehouse capacity and scheduling with the active project pipeline.
- Resolve delivery exceptions such as damaged goods, missing items, or site access issues quickly and professionally to minimize project disruption.
Team Leadership and Development
- Recruit, onboard, train, and supervise warehouse associates; set clear performance expectations and conduct regular feedback conversations.
- Build and maintain daily and weekly work schedules to ensure adequate staffing aligned with order volume and project demand.
- Foster a culture of accountability, mutual respect, and continuous improvement; recognize strong performance and address performance gaps promptly.
- Conduct safety training, toolbox talks, and incident investigations; enforce proper use of PPE and safe material-handling practices at all times.
- Support bilingual communication within the team; coordinate with HR on Spanish-language training materials and safety communications where applicable.
Vendor and Supplier Relations
- Serve as the primary warehouse-side point of contact for cabinet and closet suppliers, freight carriers, and delivery subcontractors.
- Monitor vendor delivery performance including on-time rate, order accuracy, and damage rates; escalate persistent issues to leadership with supporting data.
- Participate in vendor discussions related to freight terms, packaging standards, and return and credit policies in coordination with operations leadership.
- Develop relationships with reliable local freight carriers to ensure consistent capacity during peak periods and for special project deliveries.
Process Improvement and Reporting
- Develop, document, and maintain warehouse SOPs covering all key operational processes; update procedures as workflows evolve or company needs change.
- Track and report weekly KPIs including order accuracy rate, on-time delivery rate, inventory variance, receiving turnaround time, and damage or claim rate.
- Identify and lead improvement initiatives that reduce handling time, increase fill rates, or lower operational costs.
- Partner with operations leadership on capacity planning, layout optimization, and technology upgrades.
- Provide budgeting inputs related to warehouse labor, supplies, freight, and equipment on a periodic basis.
REQUIRED QUALIFICATIONS
✓ 3+ years of progressive warehouse management or distribution leadership experience, preferably in cabinetry, closet systems, building materials, millwork, or wholesale distribution.
✓ Proven ability to lead, coach, and hold accountable a warehouse team of three or more direct reports.
✓ Hands-on proficiency with inventory management systems such as ERP or WMS; comfortable processing receipts, adjusting quantities, and running inventory reports.
✓ Strong working knowledge of receiving, cycle counting, order picking, staging, and delivery coordination workflows.
✓ Solid understanding of OSHA general industry safety standards and safe material-handling practices for large, heavy, or fragile products.
✓ Effective communicator across roles including installers, drivers, vendors, sales, and ownership; comfortable working in a bilingual English/Spanish workplace.
✓ Proficiency in Microsoft Office, particularly Excel for inventory tracking and reporting and Outlook for scheduling and vendor communication.
✓ High attention to detail in documentation, order verification, and inventory reconciliation.
PREFERRED QUALIFICATIONS
✓ Experience with cabinetry, closet, or millwork product lines including familiarity with cabinet nomenclature, SKU structures, and handling requirements.
✓ Background in coordinating deliveries with third-party carriers and subcontracted drivers.
✓ Familiarity with lean warehouse principles such as 5S, kanban, or visual management, or other formal process improvement methodologies.
✓ Experience managing a multi-SKU environment with seasonal demand variation.
✓ Bilingual (English/Spanish) communication skills strongly preferred given our workforce composition.
Pay: $65,000.00 - $85,000.00 per year
Benefits:
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Health savings account
- Paid time off
- Parental leave
- Referral program
- Relocation assistance
- Vision insurance
Work Location: In person
