For more than 30 years, Mary Frances Accessories has been designing distinctive, handcrafted fashion accessories that delight customers around the world. As a women-owned company, we take pride in our creativity, exceptional customer relationships, and commitment to quality. Our collections are sold through our website and by leading specialty retailers and wholesale partners nationwide.
We're looking for a polished, detail-oriented professional who thrives in a fast-paced, entrepreneurial environment. This is a highly visible role that blends customer service, wholesale account support, operations, and administrative coordination, making you a trusted partner to leadership and an integral part of our growing team.
If you understand the wholesale business—from purchase orders and inventory to account management and exceptional customer service—we'd love to meet you. Office hours are 8:30 - 5pm M-F, Salary Range $55k - $80k depending on qualifications.
Job Functions:
- Serve as a trusted operational partner to company leadership, helping support the growth and success of a handcrafted fashion accessories brand.
- Support the flow of wholesale orders from purchase order through fulfillment, including inventory coordination, allocations, and shipping timelines.
- Maintain accurate operational records, reports, and product data within Sage 100 ERP.
- Assist with sales reports, spreadsheets, presentations, and account materials that help support customer relationships and business decisions.
- Partner with internal teams to ensure orders are processed accurately and customers receive the quality and service they expect from our brand.
- Assist with fulfillment and shipping operations during peak shipping periods as needed.
- Identify opportunities to improve processes, increase efficiency, and support the continued growth of a creative, entrepreneurial company.
Experience and Qualifications:
- One year of Wholesale industry experience is required, with an understanding of how retail partnerships, purchase orders, inventory flow, and account relationships work.
- Experience supporting customers, sales teams, wholesale accounts, or business operations in a fast-paced environment.
- An organized professional with exceptional attention to detail who understands that every order, shipment, and customer interaction reflects the quality of our brand.
- Comfortable working with spreadsheets, reporting, inventory information, and operational details with accuracy and confidence.
- A strong communicator who can build positive relationships.
- Ability to balance multiple priorities—from supporting accounts and coordinating orders to assisting with day-to-day operations—while maintaining a high level of follow-through.
- A genuine appreciation for beautifully crafted products and the behind-the-scenes work required to bring unique fashion accessories from design to customer.
- Experience with Sage 100 ERP is preferred.
- Experience with Amazon Vendor Central, Shopify, and Faire is a plus.
Skillset and Mindset Qualifications:
- Enjoy wearing multiple hats in a growing, entrepreneurial fashion brand where every role makes an impact.
- Take ownership of your work and follow each order, customer interaction, and project through with care and attention to detail.
- Stay organized while managing multiple priorities, from customer needs and wholesale orders to inventory coordination and operational projects.
- Enjoy solving problems, improving processes, and finding creative solutions to keep the business moving forward.
- Bring a positive, collaborative, and can-do attitude to a team that values quality, creativity, and reliability.
Compensation & Benefits:
We offer a competitive salary based on your experience and qualifications, along with a comprehensive benefits package that includes:
- 401(k) with company matching
- Health insurance contribution
- Paid Time Off
- Employee discount
- Full-time, in-office position located in Walnut Creek, CA
If you're looking for a role where you'll make a meaningful impact, work alongside a collaborative leadership team, and be part of a respected fashion brand with a loyal following, we'd love to hear from you. Please submit your resume along with a brief cover letter telling us why you're a great fit for the position.
Pay: $55,000.00 - $80,000.00 per year
Benefits:
- 401(k) matching
- Employee discount
- Health insurance
- Paid time off
Experience:
- Wholesale: 2 years (Required)
Ability to Commute:
- Walnut Creek, CA 94596 (Required)
Work Location: In person
