Holistic Doctor's Assistant Job Description
Assistants at Advanced Chiropractic Life Center deliver exceptional and professional service to our patients. Our Chiropractic Assistants must be willing to train in our clinic’s specific systems, possess excellent communication skills, and uphold a professional and holistic healthcare standard. If you love when time races by and giving your all, then you might be the perfect fit for our team. If you’re an intentional, authentic, and driven individual, we invite you to join us.
The Right Person Needs to:
- Be genuine, punctual, and act and dress professionally.
- Enjoy working with children and families
- Possess advanced communication skills: written, verbal, and non-verbal.
- Have entry-level leadership skills.
- Work well with others—team members, supervisors, patients, etc.
- Greet every patient with enthusiasm and genuinely connect with each one.
- Schedule appointments for all patients.
- Fold laundry as needed.
- Contribute to the organization and cleanliness of the office.
- Handle patient concerns professionally, kindly, and with empathy.
- Have the ability to work without direct supervision.
- Maintain a positive attitude at work and contribute to a quality work environment.
- Attend and participate in staff meetings and training sessions.
- Be able to multitask.
- Stand for 5.5 consecutive hours.
- Lift 5 lbs. and occasionally lift or carry up to 20 lbs.
- Reach hands and arms in any direction, kneel, stoop, or crouch repeatedly.
- Work days and some evenings until 6pm
- Have a pleasant demeanor and a passion for great customer service.
- Bring solutions to improve office efficiency and constantly update and generate ideas.
- Demonstrate calm and maintain composure/compassion even in the presence of stress
- Innovative and adaptive problem-solving, especially with young children and tech equipment
- Ability to "read the room"- discern unspoken messages and grasp social dynamics/environment
- Share information clearly and effectively for a diverse patient base, flexibility and empathy are required for great communication and patient experiences
Additional Qualifications:
- Exceptional communication skills: written, verbal, and non-verbal.
- A genuine interest in, and an ever-growing commitment to, a healthy lifestyle.
- A quick and efficient learner with a professional demeanor at all times.
- Ability to work well both independently and within a team.
- Organized and efficient with impeccable attention to detail.
- Punctual, reliable, responsible, and trustworthy.
- Forward-thinking in processes and procedures.
- Ability to manage multiple projects and tasks within a set timeframe while providing exceptional customer service.
- Interest in learning more about holistic health and healing to educate our practice members and the public.
- A self-motivated and self-disciplined person, interested in helping grow our business.
- Creative thinker and problem solver.
- A “can-do” attitude and a willingness to learn and help at all times.
Responsibilities Include, But Are Not Limited To:
- Welcoming clients and leading appointment flow.
- Excellence with using tech equipment for testing
- Managing client data entry and intake process.
- Receiving and tracking payments.
- Scheduling, managing, and tracking all client appointments.
- Handling client correspondence, including answering phone calls, messages, and emails.
- Keeping accurate records of daily, weekly, and monthly statistics.
- Ordering supplies from multiple vendors and keeping track of office inventory.
- Performing basic cleaning responsibilities.
- Completing and presenting financial care plans.
- Enhancing our marketing calendar by creating flyers, brainstorming projects and events.
- Growing our online presence via social media, website, newsletters, Google, etc.
- Proficiency with Microsoft Excel and Word.
- Experience with Canva, Active Campaign, Facebook, Slack, and Instagram.
- Basic phone efficiency and professionalism are a MUST.
- Creating a marketing calendar and optimizing our social media.
- Assisting with marketing efforts.
- Smiling and greeting every person.
- Scheduling and check-in.
- Answering inbound calls and making outbound calls.
- Taking payments.
- Directing patient flow throughout the office
If you are unable to commit to the required hours and at least two years of employment, please do not apply.
If this sounds like you, please send your resume and three unique characteristics you believe you can bring to our space at [email protected].
Note: An Indeed Attention to Detail assessment required.
We are a busy office. Please do not call or email our office.
Job Type: Part-time
Pay: $20.00 per hour
Ability to Commute:
- Fort Wayne, IN 46804 (Required)
Work Location: In person
