Job Overview
We are seeking a dedicated and energetic Medical Office Assistant to join our healthcare team! In this vital role, you will serve as the frontline representative of our medical practice, providing exceptional patient service and ensuring smooth clinic operations. Your proactive approach, combined with strong administrative and clinical skills, will help create a welcoming environment for patients while supporting healthcare providers with essential administrative tasks. This position offers an exciting opportunity to contribute to quality patient care through efficient office management and clinical support.
*TRAINING WILL BE PROVIDED*
OFFICE HOURS: MON-THURS 9AM-6PM
HALF DAY FRIDAY 9AM-1PM
CLOSED HOLIDAYS
Duties
- Greet patients warmly at the front desk, managing check-in and check-out processes with professionalism and courtesy
- Schedule appointments using our scheduling software
- Process medical billing
- Review and update medical records accurately, ensuring compliance with documentation review standards and clinical confidentiality policies
- Assist healthcare providers with clinical documentation, including referrals
- Handle phone communication professionally, scheduling appointments, answering patient inquiries, and providing excellent customer service at all times
- Perform 02live oxygen therapy services
Requirements
- Proven experience in a medical office setting or clinic environment with strong medical administrative support skills
- Knowledge of medical billing procedures
- Understanding of HIPAA regulations and clinical confidentiality policies to protect patient information
- Excellent computer skills including Microsoft Office suite; ability to type quickly (10 key typing) and accurately
- Strong organizational skills for filing, documentation review, and managing medical records efficiently
- Bilingual abilities are a plus to serve diverse patient populations effectively
- Clinic experience in healthcare settings is desirable but not required
- Exceptional customer service skills combined with phone etiquette and professional demeanor
Join us in making a difference by providing compassionate care while supporting our healthcare professionals! This role is paid and offers an engaging environment where your skills directly contribute to positive patient experiences. If you thrive in fast-paced settings that value attention to detail and excellent communication skills—apply today!
Pay: From $20.00 per hour
Expected hours: No more than 40.0 per week
People with a criminal record are encouraged to apply
Work Location: In person