Job Overview
We are seeking a proactive and detail-oriented bilingual Dental Treatment Plan Coordinator to join our dynamic dental team. In this vital role, you will serve as the primary point of contact for patients regarding their treatment plans, ensuring clear communication and smooth coordination between patients and the dental practice. Your energetic approach will help facilitate patient understanding of their dental care options, assist with financial arrangements, and support overall practice efficiency. If you thrive in a fast-paced environment and are passionate about delivering exceptional patient service, this opportunity is perfect for you!
Responsibilities
- Explain treatment plans thoroughly to patients, ensuring they understand procedures, costs, and payment options.
- Coordinate with dental providers to schedule appointments and follow-up visits efficiently.
- Assist patients with financial arrangements, including insurance processing and payment plans.
- Maintain accurate records of treatment plans, patient interactions, and billing information in the practice management system.
- Support the administrative team by managing patient inquiries related to treatment options and scheduling.
- Ensure compliance with all medical and dental office protocols, including confidentiality and documentation standards.
- Collaborate with the dental team to optimize patient flow and enhance overall practice operations.
Experience
- Bilingual proficiency: Fluency in English and Spanish — reading, writing, and speaking — is required
- Previous experience working in a medical or dental office environment is highly preferred.
- Strong knowledge of medical terminology and dental procedures to effectively communicate with patients and staff.
- Proven ability to provide excellent medical administrative support in a busy office setting.
- Familiarity with dentrix acend, office management software or practice management systems is advantageous.
- Experience in handling insurance claims, eligibility, comprehensive knowledge of co pay and detectable , billing, or financial arrangements within a healthcare setting is a plus.
- Excellent organizational skills combined with a friendly, professional demeanor to foster positive patient relationships. Join us to make a meaningful difference in our patients' lives by guiding them through their dental care journey with enthusiasm and clarity!
- Availability to work Saturdays (our offices are open 6 days a week)
Job Types: Full-time, Part-time
Pay: $16.00 - $21.00 per hour
Work Location: In person
