Position Overview
The Operations Specialist will provide accurate, quality, and timely back-office support to ensure smooth daily operations and exceptional service to our members. This role supports front-line teams by processing financial transactions, maintaining data integrity, and performing essential administrative and operational functions in compliance with Credit Union policies and regulations.
Process daily ACH, payroll, and share draft files accurately while complying with applicable rules and regulations.
Prepare, submit, and track ACH and share draft returns, originations, and payroll distributions.
Perform routine member transactions received via mail and Remote Deposit Capture (RDC).
Review remote deposits daily for proper negotiability and upload RDC files to the core system.
Post deposits, loan payments, funds transfers, and incoming wire transactions.
Maintain Office of Foreign Assets Control (OFAC) requirements for all wire processing.
Provide administrative support, including mail distribution, returned mail processing, and address changes.
Assist with vehicle title and lien documentation tracking and maintenance.
Perform account research and fulfill documentation and internal operational requests.
Reconcile ATM, shared branching, and settlement items as required.
Protect the confidentiality of members and Credit Union information at all times.
Comply with all applicable laws and regulations, including the Bank Secrecy Act and USA PATRIOT Act.
