Working Title: Central Intake Assessor
Job Class: Human Services Program Representative 2
Agency: Human Services Dept
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Job ID: 94462
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Location: St. Paul
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Telework Eligible: Yes
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Full/Part Time: Full-Time
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Regular/Temporary: Unlimited
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Who May Apply: Open to all qualified job seekers
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Date Posted: 05/26/2026
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Closing Date: 06/08/2026
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Hiring Agency/Seniority Unit: Human Services Dept / MAPE DHS Central Office
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Division/Unit: DHS - Central Office / OIG-LIC MII Central Intake 2
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Work Shift/Work Hours: Day Shift / 8:00am to 4:30pm
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Days of Work: Monday - Friday
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Travel Required: No
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Salary Range: $32.40 - $47.76 / hourly; $67,651 - $99,722 / annually
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Classified Status: Classified
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Bargaining Unit/Union: 214 - MN Assoc of Professional Empl/MAPE
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FLSA Status: Nonexempt
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Designated in Connect 700 Program for Applicants with Disabilities: Yes
The Department of Human Services is unable to provide sponsorship for work visas. Applicants must be eligible to work in the United States at the start of employment. DHS does not participate in E-Verify.
At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.
This position is eligible for telework for applicants who reside in Minnesota or in a bordering state, with supervisory approval and satisfactory performance. If you live in a state bordering Minnesota, you must live within 50 miles or less from the primary work location to be eligible for telework.
Flexible work hours may be permitted with supervisor approval.
The Central Intake Assessor position exists to execute the responsibilities of the Commissioner of Human Services pursuant to the provisions of the Human Services Licensing Act (HSLA), the Maltreatment of Minors Act (MOMA), and the Vulnerable Adults Act (VAA). The incumbent assesses complex allegations of maltreatment and licensing violations within a wide range of public and private facilities including residential and non-residential mental health and substance use disorder treatment programs, detoxification services, withdrawal management services, community based adult foster care homes, and home and community based services including: community residential settings, day service facilities, integrated community supports, and residential service facilities.
Responsibilities include:
- Making determinations of imminent risk and assuring that proper lead agencies and emergency protection services are notified to assure the health and safety of children and vulnerable adults.
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Interpreting the requirements of HSLA, MOMA, VAA, and other state and federal statutes regarding complicated data privacy issues.
- Exercising extensive independent judgement regarding actions that may be subject to administrative appeal and are often of high public visibility with significant policy and political impact statewide.
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Requires a broad administrative understanding of the Minnesota human services delivery system, as well as deep technical knowledge of the administrative rules and statutes that govern the more than 25 different types of services licensed directly or indirectly by the Department of Human Services.
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Serves as a technical expert in resolving difficult problems in the full range of facilities licensed by the Department of Human Services.
To facilitate proper crediting, please ensure that your resume clearly describes your experience in the areas listed and indicates the beginning and ending month and year for each job held.
Three (3) years of experience providing or managing services delivered in Department of Human Services or other state licensed programs, investigating licensed programs, regulating state licensed services, or providing county adult or child protective services.
Experience must demonstrate the following:
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Collecting and analyzing information.
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Obtaining and documenting information in multiple databases.
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Conducting interviews utilizing interviewing techniques or investigative methodologies.
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Working knowledge of the laws and rules that apply to mental health and substance use disorder services.
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Interpreting investigative data into clear and concise written and oral communications.
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Oversight of, or monitoring compliance with state and federal rules, regulations, and laws governing licensed and regulated mental health and substance use disorder treatment programs.
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Ability to apply and interpret all applicable MN Rules including those pertaining to services provided by the Department of Human Services and the Minnesota Department of Health.
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Knowledge of current methods of delivering service to vulnerable children and adults.
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Variety of experiences working effectively with others from different backgrounds and cultures.
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Knowledge of the role and function of other investigative agencies and law enforcement.
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Ability to organize and prioritize work, and work effectively in a team.
This position requires successful completion of the following:
It is the policy of the Department of Human Services that the individual selected for this position successfully completes a background investigation prior to employment, including the following components:
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Criminal background check
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Fingerprinting check (MNJIS/CJIS)
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Reference check
Select “Apply for Job” at the top of this page. If you have questions about applying for jobs, contact the Careers Help Desk at 651-259-3637 or email [email protected]. For additional information about the application process, go to http://www.mn.gov/careers.
If you have questions about this position, contact Mindy Voelker at [email protected] .
To receive consideration as a Connect 700 Program applicant, apply online, email the Job ID# 94462, the Working Title and your valid Proof of Eligibility Certificate by the closing date to Dennis Stevenson at [email protected].
If you are an individual with a disability and need an ADA accommodation for an interview, you may contact the Department of Human Services’ ADA Coordinator at 651-431-4945 or DEPARTMENT OF HUMAN [email protected] .
WE MAKE A DIFFERENCE! The Minnesota Department of Human Services impacts the lives of 1.7 million people every year, helping them meet their basic needs so they can achieve their highest potential.
What do Minnesota's State employees have in common?
- A sense of purpose in their work
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Connection with their coworkers and communities
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Opportunities for personal and professional growth
As an employee, you'll have access to one of the most affordable health insurance plans in Minnesota, along with other benefits to help you and your family be well.
- Paid vacation and sick leave
- 12 paid holidays each year
- Low-cost medical, dental, vision, and prescription drug plans
- Fertility care, including IVF
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Diabetes care
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Dental and orthodontic care for adults and children
- 6 weeks paid leave for parents of newborn or newly adopted children
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Pension plan that provides income when you retire (after working at least three years)
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Employer paid life insurance to provide support for your family in the event of death
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Short-term and long-term disability insurance that can provide income if you are unable to work due to illness or injury
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Tax-free expense accounts for health, dental, and dependent care
- Resources that provide support and promote physical, emotional, social, and financial well-being
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Training, classes, and professional development
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Tuition reimbursement
- Federal Public Service Loan Forgiveness Program (Some positions may qualify for the Public Service Loan Forgiveness Program. For more information, visit the Federal Student Aid website at studentaid.gov)
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A voluntary confidential program that helps employees and their families with life challenges that may impact overall health, personal well-being, or job performance
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Common sources of stress can be addressed through the EAP: mental health, relationship challenges (personal and work), grief and loss, finances, and legal issues
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Daily Living/Convenience Services: Chore services, home repair, trip planning, child/elder care
Programs, resources and benefits eligibility varies based on type of employment, agency, funding availability, union/collective bargaining agreement, location, and length of service with the State of Minnesota.
EQUAL OPPORTUNITY EMPLOYERS
Minnesota state agencies are equal opportunity, affirmative action, and veteran-friendly employers. State agencies are committed to creating a workforce that reflects the diversity of the state and strongly encourages persons of color and Indigenous communities, members of the LGBTQIA2S+ community, individuals with disabilities, women, and veterans to apply. The varied experiences and perspectives of employees strengthen the work we do together and our ability to best serve Minnesotans.
All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, sex (including pregnancy, childbirth, and disabilities related to pregnancy or childbirth), gender identity, gender expression, marital status, familial status, age, sexual orientation, status regarding public assistance, disability, veteran status or activity in a local Human Rights Commission or any other characteristic protected by law.
APPLICANTS WITH DISABILITIES
Minnesota state agencies make reasonable accommodations to their employees and applicants with disabilities. If you have a disability and need assistance in searching or applying for jobs with the State of Minnesota, call the Careers Help Desk at 651-259-3637 or email [email protected] and let us know the support you need.
