Description:
Job Summary:
As a Busser, you will play a crucial role in ensuring our guests' satisfaction by maintaining cleanliness and efficiency in our restaurants. If you have a passion for providing exceptional customer service and thrive in a fast-paced environment, we invite you to apply.
Duties/Responsibilities:
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Table Maintenance: Clearing and resetting tables promptly and efficiently to provide a clean and welcoming dining area for our guests.
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Dishwashing: Assisting in dishwashing duties, including sorting, stacking, and ensuring clean dishes, glassware, and utensils are readily available for use.
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Cleaning and Sanitization: Maintaining a clean and organized work area, including floors, counters, and equipment. Regularly sanitizing surfaces to meet health and safety standards.
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Assistance to Servers: Collaborating with the serving staff to deliver exceptional service by providing support as needed, such as refilling beverages and delivering food orders.
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Teamwork: Cooperating with team members to create a positive work environment and ensure smooth operations. Communicating effectively with colleagues and supervisors to fulfill guest needs.
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Guest Interaction: Offering friendly and attentive service to guests, responding to inquiries, and assisting with any special requests they may have.
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Knowledge of Menu: Developing a good understanding of the menu items and ingredients to provide accurate information and make appropriate recommendations to guests.
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Stocking: Assisting in stocking supplies, such as napkins, condiments, and utensils, to ensure availability during service hours.
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Support for Other Roles: Assisting other team members, including servers and hosts, when necessary to ensure a seamless dining experience for guests.
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Adherence to Policies and Procedures: Following company policies, procedures, and health and safety regulations at all times to maintain a safe and efficient work environment.
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Performs other related duties as assigned.
Requirements:
Required Skills/Abilities:
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Customer Service Skills: Strong interpersonal skills and a passion for providing excellent customer service. Ability to interact with guests in a friendly and professional manner.
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Attention to Detail: Keen eye for cleanliness and the ability to maintain high standards of cleanliness and organization in a fast-paced environment.
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Team Player: Demonstrated ability to work effectively in a team setting, assisting and supporting colleagues as needed.
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Adaptability: Willingness to work flexible hours, including evenings, weekends, and holidays, to meet the needs of the business.
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Communication Skills: Excellent verbal communication skills to interact with guests and team members effectively.
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Must be able to work flexible hours, including evening, weekends, and holidays.
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Must have a valid Food Handlers Certification
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Ability to learn cash register software used by bar or restaurant POS – Aloha, Hot Schedule, Paylocity
Education and Experience:
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Must be at least sixteen years old.
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Previous Experience: Prior experience as a Busser or in a similar role within the hospitality industry is preferred but not required. We are willing to train motivated individuals.
Physical Requirements:
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Capable of standing for extended periods, lifting and carrying trays, and performing tasks that involve bending, stooping, and reaching.
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Must be able to lift at least 15 pounds.
Benefits & Perks:
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Accrual up to 40 hours of PTO
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Dining Discounts – 50% off your meal at any Cold Beers & Cheeseburgers and 25% off your meal at any Bourbon & Bones
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Corporate Shoe Program through Shoes for Crews and Skechers
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Competitive Pay
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Flexible Scheduling
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401(k)
Full – Time employees are eligible for the following additional benefits:
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Medical & Prescription
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Dental & Vision
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Health Saving Account (HSA)
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Wellness Program
- Discount Pet Care Plan
