General Qualifications:
- Customer service oriented and a willingness to deal with people
- Knowledge of the grocery business
- Ability to create teamwork environment
- Attention to detail throughout the store (All Departments)
- Ability to manage the cash fund of the store
- Ability to promote teamwork among all employees
Essential functions/Job Responsibilities
- Customer Service - Meet Customer needs with a smiling face and remember that the customer always comes first. Always make our customers know that they are important and special to us. Handle all customer questions and concerns
- Financial Responsibilities: (Note: The Front-End Manager is responsible for or may perform these duties in some stores and assists others in some stores.)
- Count the cash drawer daily
- Pass out "Musu" and record on Cash Log Media
- Call customers who have returned checks with out signature
- Run the Sundry register and open a register when needed to get our customers out faster
- Review with all Cashiers the Over/Short policies and retrain as needed
- Perform all Crew Leader duties as assigned
- Assist in verification of:
- All signs and tags in the store ensure that prices match register rings (Monthly)
- Prepare Ad signs for accuracy and placement every other week
- Employee Responsibilities:
- Two-way communication is the key to a successful Front End Supervisor
- Teaching - Continually teach team members how to best do their jobs; bagging groceries, greeting and thanking customers, new items, produce knowledge, how to give out chang manually
- Train (or supervise training) new cashiers and backup frontend mangers for your team
- Observe and control both lunch and break times
- Employee complaints - Listen to employees; give unhappy workers and opportunity to be heard. Keep accurate records of these situations
- Work with other manages to create weekly cashier work schedules which supports store goals
- Security and shoplifting:
- Security - ensure that back doors are locked and security cameras are in proper working order. Allow only management or crew leaders to check in vendors
- Shoplifting - Create environment in which employees will report all potential shoplifters to you and follow proper procedures
- Store Office Support:
- Staff - Use support staff to assist with any questions or problems
- Policies and Procedures - Ensure staff awareness of all policies and procedures implemented by the management and comply with these guidelines
Job Type: Full-time
Pay: $16.50 - $18.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
