Company Description Lighthouse Family Chiropractic Center is a patient-focused chiropractic office located in Manahawkin, NJ. The center provides individualized care to support overall health, wellness, and pain relief for patients of all ages. The team values a welcoming environment, efficient operations, and clear communication to ensure positive patient experiences. Staff members work collaboratively to support both clinical care and front office functions. The practice emphasizes professionalism, compassion, and respect in every interaction.
Role Description The Front Desk Receptionist is a part-time, on-site role based in Manahawkin, NJ. This position is responsible for greeting patients, checking them in and out, scheduling and confirming appointments, and answering phone calls in a courteous and professional manner. Daily tasks include managing patient intake forms, verifying basic information, handling routine inquiries, insurance verification, and directing questions to clinical staff as needed. The role also involves processing payments, maintaining a clean and organized reception area, and supporting general office operations. The Front Desk Receptionist works closely with the chiropractic team to ensure smooth patient flow and a positive experience for every visitor.
Qualifications
- Attention to detail, reliability, and the ability to manage multiple tasks in a fast-paced environment.
- Strong customer service and communication skills, with the ability to interact professionally and empathetically with patients and colleagues.
- Experience with receptionist duties and front desk operations, including greeting visitors, managing appointments, and maintaining a welcoming environment.
- Proficient phone etiquette skills, including answering and routing calls, taking messages accurately, and handling inquiries in a clear and courteous manner.
- Clerical skills such as data entry, filing, basic record keeping, and working with scheduling or practice management software.
- Comfort working in a healthcare or wellness setting; prior chiropractic or medical office experience is beneficial but not required.
- Insurance verification and billing experience is beneficial but we are willing to train.
- High school diploma or equivalent; additional training in office administration or medical reception is a plus.
- Ability to maintain confidentiality of patient information and adhere to practice policies and procedures.
Job Type: Part-time
Pay: From $17.00 per hour
Work Location: In person
