As an Inside Sales Account Executive at Valpak Clipp, your role is pivotal in driving client success and contributing to our growth. Your daily responsibilities encompass a diverse range of tasks, ensuring a seamless client experience and fostering lasting relationships. Here's a breakdown of your key duties:
Key Duties / Responsibilities:
Client Onboarding and Account Transition:
- Prioritize communication with new clients, expertly guiding them through the onboarding process.
- Seamlessly coordinate the collection of artwork for new campaigns, ensuring a smooth and efficient process.
- Provide dedicated support for accounts transitioning to your care, maintaining continuity and offering necessary assistance.
Client Engagement:
- Initiate proactive communication with new clients, ensuring a seamless onboarding experience.
- Respond promptly to client inquiries, addressing their needs and providing assistance with any ongoing campaigns.
Account Management:
- Address urgent client needs or inquiries promptly, demonstrating a responsive and solution-oriented approach.
- Review billing inquiries and collaborate with the finance team for efficient resolutions.
- Scrutinize allocation reports to ensure all ad copies are approved before the deadline.
- Proactively identify opportunities for upsells, cross-sales, or contract renewals within your designated account list.
CRM Maintenance:
- Regularly update customer information in the CRM system to maintain accurate and organized records.
- Utilize Salesforce.com to log client interactions, ensuring a seamless and well-documented client journey.
Sales and Renewals:
- Identify potential upsell opportunities based on client needs, contributing to revenue growth.
- Collaborate with your team to strategize on cross-sales, ensuring a holistic approach to client solutions.
- Work diligently towards meeting or exceeding monthly revenue targets.
Relationship Cultivation:
- Cultivate trusted advisor relationships with your clients, demonstrating a commitment to their success.
- Uncover new goals and contribute valuable insights to the development of effective marketing strategies.
- Conduct regular check-ins with clients to ensure satisfaction, actively addressing any concerns.
Negotiation and Closure:
- Engage in negotiations as needed, showcasing your negotiation skills and working towards successful deal closure.
- Ensure accurate and timely finalization of agreements, maintaining a meticulous approach to documentation.
Market Outreach:
- Allocate dedicated time for proactive market outreach, expanding your reach within your designated market area.
- Make targeted calls to prospects, exploring potential opportunities and contributing to the growth of our client base.
Experience / Skills / Abilities:
- Sales Savvy: You create success stories, not just sales.
- Relationship Builder: Cultivating client connections is your superpower.
- Proactive: Dive in, take the lead, and navigate new opportunities.
ValpakClipp helps local businesses grow by connecting them with customers through smart, data‑driven marketing solutions. We combine the strength of trusted local presence with modern digital and print strategies to deliver measurable impact. Our teams are entrepreneurial, collaborative, and deeply invested in helping small businesses succeed. If you’re looking for meaningful work, real ownership, and the chance to make a local impact every day, you’ll feel at home here.
