The Administrative Assistant provides administrative and clerical support to ensure the efficient operation of the office. This position serves as a key point of contact for patients, team members, providers, and external partners while assisting with scheduling, communication, record management, and daily office operations.
Answer and direct incoming phone calls in a professional and courteous manner.
Greet patients, visitors, and vendors while providing excellent customer service.
Schedule appointments, meetings, and maintain calendars as needed.
Prepare, organize, and maintain electronic and paper records.
Assist with data entry, filing, scanning, and document management.
Draft, proofread, and distribute correspondence, reports, and other communications.
Monitor and order office supplies while maintaining inventory levels.
Process incoming and outgoing mail, packages, and deliveries.
Support leadership with administrative projects and special assignments.
Maintain confidentiality of sensitive employee, patient, and company information.
Coordinate meetings, prepare agendas, and record meeting notes when required.
Assist with onboarding paperwork, training documentation, and administrative tasks as assigned.
Ensure compliance with company policies and procedures.
Perform other duties as assigned.
Qualifications
High school diploma or equivalent required.
Associate degree in Business Administration or related field preferred.
Minimum of one (1) year of administrative, clerical, customer service, or office support experience preferred.
Healthcare experience preferred but not required.
Strong organizational and time-management skills.
Excellent verbal and written communication skills.
Ability to prioritize tasks and manage multiple responsibilities.
Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
Strong attention to detail and accuracy.
Ability to maintain confidentiality and exercise discretion.
Professional demeanor and positive attitude.
Ability to work independently and as part of a team.
Ability to sit, stand, walk, and use standard office equipment for extended periods.
Ability to occasionally lift and carry up to 20 pounds.
This position works in a professional office or healthcare setting and may require interaction with patients, providers, staff, and visitors throughout the workday.
Ohio Foot and Ankle Specialists is the largest podiatry practice in Ohio, with over 40 providers in more than 30 locations across Ohio. We are continuing to grow throughout the state to provide premier care close to home. We utilize the latest technology in our practices, care for all age groups, and provide everything form routine care to complex surgery. Our vision is to become the leading provider of the podiatry services, with an outstanding physician team and staff delivering best -in -class patient outcomes
