Why Join Power Property Management?
At Power Property Management, you'll be part of a growing team responsible for launching some of Southern California's newest apartment communities. If you enjoy dynamic work, meeting new people, and helping bring new communities to life, this is an exciting opportunity to make a direct impact while growing your career.
Job Summary
The On-Site Property Manager is directly responsible for the operational excellence, financial performance, and regulatory compliance of the assigned residential property. This role balances high-touch customer service with strict operational discipline to maximize occupancy, control expenses, protect the physical asset, and foster a positive community environment.
Leasing & Occupancy Management
- Lease Execution: Conduct property tours, manage inquiries, and close leases to meet conversion targets.
- Online Marketing Accuracy: Verify that rental rates, availability, unit details, amenities, and concessions are accurate online.
- Visual Quality Control: Review listing photos for accuracy and coordinate updates for low-quality or outdated images.
- Compelling Descriptions: Maintain engaging, accurate unit descriptions highlighting amenities, upgrades, and key selling points.
- Market Insights: Share prospect feedback, pricing objections, and competitor trends to help optimize marketing strategies.
- Occupancy Goals: Keep physical vacancy below 5% and limit unit vacancy to under 30 consecutive days.
- Turnover Readiness: Partner with maintenance to ensure vacant units are fully rent-ready within 13 days of move-out.
Financial & Revenue Administration
- Rent Optimization: Oversee timely monthly rent collection, aiming to keep property delinquency strictly under 10%.
- Accounts Receivable: Batch and submit all collected rental funds to the Corporate Accounts Receivable/Accounting team by the 5th of every month.
- Financial Reporting: Compile and submit the weekly Delinquency Report alongside any required local financial health logs.
- Move-Out Accounting: Process and submit all Security Deposit Returns (SDRs) with accurate damage deductions within 13 days of a tenant's move-out.
Tenant Relations & Lifecycle Operations
- Onboarding & Offboarding: Conduct physical move-in and move-out inspections. Document conditions with mandatory photos, complete required regulatory forms, and lead tenant orientations.
- Resident Retention: Follow up with new residents within seven days of move-in to ensure satisfaction and proactively request Google reviews to boost property reputation.
- Tenancy Adjustments: Forward all formal Notices to Vacate to the designated contact within 24 hours of receipt.
- Utility Management: Update and reconcile tenant accounts in the designated billing system immediately upon move-in or move-out.
Maintenance Coordination & Asset Protection
- Property Inspections: Inspect the entire property daily to assess curb appeal, identify maintenance hazards, and inspect the condition of vacant units.
- Work Order Administration: Log all resident and property maintenance requests into AppFolio within 24 hours; ensure accurate notes and appropriate priority tags are assigned.
- Vendor Management: Oversee contracted vendors on-site. Follow up within 24 hours if a vendor fails to provide a scheduled progress or completion update.
- Property Presentation Readiness: Maintain a clean and pristine property appearance by ensuring light housekeeping, debris removal, or minor organizational tasks are completed as needed.
Administrative Discipline & Technology Compliance
- Task Management: Review all assigned work, internal calendars, and project management platforms at the start of every business day.
- Communication Standards: Maintain a professional response time of under 24 business hours for all internal and external email correspondences.
- Professional Development: Maintain 100% current completion status on Grace Hill courses and all other mandated corporate training modules.
- Corporate Compliance: Protect the absolute confidentiality of resident files, personal identifiable information (PII), and internal company data.
- Timekeeping: Accurately log hours and submit approved timesheets by 5:00 PM on the 1st and 16th of each month.
Physical & Environmental Requirements
- Sitting: Frequent.
- Standing / Walking: Frequent.
- Lifting / Carrying: Occasional (up to 50 lbs).
- Pushing / Pulling: Occasional (up to 50 lbs).
- Bending / Stooping: Occasional.
- Reaching / Handling: Constant.
- Sensory Acuity: Constant.
- Environmental Factors: Daily exposure to varying outdoor weather conditions and indoor office environments.
Note: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions under the ADA and FEHA.
This job description is a general summary of the position and is not intended to be an exhaustive list of all duties, responsibilities, or skills required. Power Property Management reserves the right to modify, add, or remove duties and responsibilities at any time, with or without notice, in its sole discretion. This document does not alter the at-will nature of the employment relationship.
Pay: $18.00 - $25.00 per hour
Benefits:
- 401(k)
- Employee discount
- Health insurance
- Paid time off
Work Location: In person
