Lead a team of four Message Center operators in a structured environment with operations 24/7/365. Will be responsible for Message Center operations including work completed and accounted for, EKMS inventory, and other duties as assigned. The position works in a SCIF with no access to personal electronics. Must be able to obtain and maintain a Secret U.S. Government Clearance. Note: U.S. Citizenship is required to obtain a Secret Clearance.
Essential Responsibilities:
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Inventory and maintain strict accountability for Local Element CMS/EKMS and other associated classified materials.
- Receive, process, and distribute incoming and outgoing Naval and civilian message traffic for the AUTEC Project
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Supervise team of 4 Message Center Operators working 24/7/365 to ensure compliance with government and contractor directives.
- Report equipment malfunctions to appropriate technical and management personnel.
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Maintain and establish telephone communications as required including adherence to proper procedures and record keeping.
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Loading classified material utilizing electronic devices and adherence to stringent COMSEC procedures.
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As necessary must be able to cover for Message Center Employees during 12-hour shift.
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Maintain access to required publications and directives and place order for supply, as necessary.
- Conduct on the job training for new staff and perform periodic updates.
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Perform other duties as assigned, required or directed.
Minimum Requirements:
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High school graduate/equivalent or better.
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3-5 years related experience working in an office environment.
- Ability to pass Message Center Communications Qualifications requirements within 60 days of hire.
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Maintain and sustain training and level of knowledge requirements in associated administrative and limited technical disciplines.
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Adapt to a rotating shift schedule (12-hour increments).
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Maintain a consistent high standard of professionalism with customers and coworkers.
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Able to follow a structured chain of command.
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Demonstration of consistent excellent customer service skills required.
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Occasionally lift/pull/push up to and including 40 pounds of office supplies.
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Frequently exposed to circuit noise and periodic alarms in the Message Center.
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Knowledgeable in Microsoft Windows 11 or later and MS Outlook.
- Consistent excellent oral and written communication skills.
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Able to read and interpret government directives for CMS/EKMS control.
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This position requires the individual to be eligible to obtain and maintain a US Government security clearance; US Citizenship is required
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Must be willing to reside in remote location with limited medical facilities.
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A valid US Passport is required.
Preferred Qualifications:
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Military Message Center/EKMS experience desired and preferred.
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Proficient in Microsoft Suite of applications
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2-3 years of experience leading a team in a structured environment.
