Job Overview:
Princeton Integrative Health is seeking an energetic, enthusiastic, and highly dependable Patient Experience Coordinator & Wellness Technician to join our growing team.
This is a dynamic, highly visible role for someone who genuinely enjoys connecting with people, creating positive experiences, and contributing wherever needed. The ideal candidate brings warmth and energy into the practice, takes pride in making patients feel cared for, and is excited to learn about integrative health and advanced wellness technologies.
This hybrid position combines front-office patient coordination with hands-on support for PIH’s noninvasive wellness and therapeutic modalities. You should be equally comfortable welcoming patients, managing schedules and communications, maintaining accurate records, learning new technologies, and helping create excitement around the services PIH provides.
We are looking for someone who does not wait to be told what needs attention. The right person notices what needs to be done, takes initiative, follows through, and contributes positively to the energy and performance of the entire team.
The Right Person for This Role:
You may be an excellent fit if you:
- Naturally bring warmth, enthusiasm, and positive energy into a room.
- Genuinely enjoy people and are energized by helping patients feel welcomed and cared for.
- Have a sincere interest in integrative medicine, wellness, longevity, and innovative health technologies.
- Take initiative and look for ways to improve the patient experience without waiting to be asked.
- Are comfortable moving between administrative responsibilities and hands-on patient support.
- Enjoy learning new systems, services, and technologies.
- Communicate confidently and professionally while remaining warm and approachable.
- Thrive in a growing environment where priorities may shift throughout the day.
- Take ownership of your responsibilities and reliably follow through.
- Understand that exceptional patient care is created through both clinical excellence and thoughtful attention to every detail.
- Contribute to a collaborative team culture and bring solutions, not problems, to the conversation.
Knowledge, Skills, and Abilities:
- Energetic, engaging, and service-oriented personality.
- Genuine passion for health, wellness, and helping others.
- Exceptional interpersonal and customer-service skills.
- Warm, confident, and professional communication style.
- Strong initiative and a willingness to take ownership.
- Ability to create meaningful connections while maintaining professional boundaries.
- Strong organizational skills and attention to detail.
- Ability to manage multiple priorities in a fast-paced healthcare environment.
- Comfort learning and operating new technology and wellness equipment.
- Ability to follow detailed protocols consistently and recognize when a concern requires escalation.
- Sound judgment and respect for the scope and limitations of the position.
- Ability to maintain patient privacy and comply with HIPAA requirements.
- Dependability, punctuality, adaptability, and a team-oriented mindset.
- Ability to remain calm, compassionate, and solutions-focused when assisting patients.
Why Join Princeton Integrative Health?
This is more than a traditional front-desk position, it is an opportunity to become an important part of a progressive healthcare practice and directly influence how patients feel throughout their experience with PIH.
You will gain experience in both patient coordination and innovative wellness technologies while working alongside a team committed to helping people feel and function at their best.
If you are someone who brings energy wherever you go, loves connecting with people, takes pride in creating exceptional experiences, and is excited by the future of integrative health, we would love to meet you.
Pay: $16.00 - $22.00 per hour
Expected hours: 16.0 – 36.0 per week
Benefits:
- Employee discount
- On-the-job training
- Opportunities for advancement
- Paid sick time
Medical Specialty:
- Holistic Medicine
- Internal Medicine
- Primary Care
Ability to Commute:
- Township of Lawrence, NJ 08648 (Required)
Work Location: In person
