Cold Caller / Appointment Setter – Healthcare Software
Location: Covina, CA (Primarily In-Person with Hybrid Option)
About Us
We are a healthcare technology company with over 40 years of experience specializing in Electronic Health Record (EHR) and medical billing software. In addition to our core healthcare solutions, we develop innovative software products that help businesses improve efficiency and streamline their operations.
We are looking for a motivated Cold Caller / Appointment Setter to help introduce our latest version of the EHR platform and other software solutions to prospective clients. Your primary role will be to make initial contact, identify decision-makers, and schedule appointments for our owner and senior management team, who will conduct product demonstrations and close the sale.
Responsibilities
· Contact company-provided leads through outbound cold calls.
· Introduce our company and software solutions in a professional and engaging manner.
· Build rapport with prospective clients and generate interest in our products.
· Successfully navigate gatekeepers and connect with business decision-makers.
· Qualify prospects and schedule appointments for product demonstrations.
· Maintain accurate records of calls, conversations, and appointment schedules.
· Follow up with prospects when appropriate.
· Collaborate with the sales and digital marketing teams to improve outreach efforts.
What We’re Looking For
· Excellent phone etiquette and a professional telephone presence.
· Clear, confident, and fluent English communication skills.
· Comfortable making a high volume of outbound cold calls.
· Patient, resilient, and able to remain professional when handling rejection or difficult conversations.
· Strong ability to build rapport quickly over the phone.
· Experience bypassing gatekeepers and reaching key decision-makers.
· Self-motivated, organized, and goal-oriented.
· Previous cold calling, appointment setting, telemarketing, or inside sales experience is preferred but not required.
Compensation
· Base pay plus commission.
Training & Growth
We believe in investing in our employees. Comprehensive training will be provided on our software products, communication strategies, and digital marketing tools to help you succeed in your role and develop valuable professional skills.
Work Location
· Primarily in-person at our Covina, California office.
· Hybrid work option available based on performance and business needs.
If you’re confident on the phone, enjoy talking with people, and have the persistence to turn cold calls into qualified opportunities, we’d love to hear from you.
Pay: From $19.00 per hour
Work Location: Hybrid remote in Covina, CA 91723
