Job Summary
Join our vibrant team as a Nail Salon Receptionist, where your energetic and welcoming attitude will set the tone for an exceptional client experience. In this vital role, you will serve as the first point of contact for clients, managing appointments, answering inquiries, and ensuring smooth daily operations. Your organizational skills and positive demeanor will help create a relaxing environment that keeps clients coming back. This paid position offers an exciting opportunity to develop your administrative and customer service skills within a dynamic beauty setting.
Responsibilities
- Greet clients warmly upon arrival and provide excellent customer service throughout their visit
- Manage appointment scheduling using salon management software and coordinate with nail technicians to optimize daily bookings
- Answer multi-line phone systems promptly, professionally, and with proper phone etiquette
- Maintain accurate client records, update appointment calendars, and handle data entry tasks efficiently
- Process payments, issue receipts, and manage billing using QuickBooks or similar bookkeeping tools
- Handle general office duties such as filing, proofreading documents, and organizing salon supplies
- Support administrative tasks including calendar management, email correspondence, and client communication to ensure seamless salon operations
Qualifications
- Bilingual proficiency is highly preferred to serve a diverse clientele effectively
- Previous office management or front desk experience in a customer-focused environment is advantageous
- Strong computer literacy with proficiency in Microsoft Office (Word, Excel), Google Workspace, and familiarity with multi-line phone systems
- Excellent organizational skills with the ability to multitask efficiently in a fast-paced setting
- Demonstrated customer service skills with professional phone reception and phone etiquette experience
- Clerical experience including data entry, filing, proofreading, and time management skills
- Personal assistant or administrative support experience is a plus, especially with calendar management and bookkeeping tasks such as QuickBooks or similar software
Join us to be part of a lively team dedicated to beauty excellence! We value energetic individuals who thrive on delivering outstanding client experiences while maintaining efficient salon operations. This role offers the chance to grow your administrative expertise in a supportive environment that appreciates your contributions.
Pay: $15.00 - $17.00 per hour
Work Location: In person
