About the Role
We are looking for a knowledgeable and creative Learning & Development Subject Matter Expert to join our team. In this role, you will serve as the strategic content backbone for a dynamic, technology-focused learning platform, one designed to help sales professionals deeply understand and confidently communicate the advantages of cutting-edge technology in today's consumer devices.
You will own the content calendar end to end, writing and developing engaging learning experiences across a wide variety of formats. You will collaborate closely with our creative services team, who will support asset production for video, audio, and visual deliverables, but you will drive the ideas, the strategy, and the story.
What You’ll Do
Content Strategy & Planning
- Own and manage the daily content calendar for the learning platform
- Identify content opportunities and recommend format strategies based on audience needs and platform capabilities
- Collaborate with client stakeholders to align content themes with product roadmaps and sales priorities
Content Development
- Write original content across all platform formats including blog posts, push notifications, banners, discussion prompts, and resource guides, in-game learning content that drive engagement and knowledge retention
- Build interactive engagement experiences (e-learning modules) in Rise Articulate, including sourcing or directing visual graphics needs
- Develop scripts, outlines, and creative briefs for videos and podcasts in collaboration with the creative services team
Client Collaboration
- Present content ideas and strategic recommendations directly to the client in a clear, compelling manner
- Translate complex technical product information into accessible, engaging learning content for a sales audience
- Incorporate client feedback efficiently while maintaining content quality and instructional integrity
Cross-Functional Teamwork
- Partner with the creative services team to hand off briefs for visual, audio, and video asset production
- Coordinate review and approval workflows to keep the content calendar on track
- Participate in ongoing planning and training meetings to stay aligned with content goals, platform updates, and team priorities
Content Formats You’ll Work With
- Interactive Engagement Experiences (Rise Articulate e-learning modules)
- Educational Games
- Swipeable Visual Activities
- Video & Podcast (scripting/concepting; production supported by creative services)
- Blog Posts & Long-Form Articles
- Discussions & Community Prompts
- Push Notifications & In-App Banners
- Resource Libraries & Reference Guides
What We’re Looking For
- 3+ years of experience in instructional design, learning & development, content strategy, or a related field
- Background in editing is strongly preferred. We value someone with a sharp eye for grammar, clarity, and consistency, and who enjoys reviewing and refining content
- Hands-on experience building courses in Rise Articulate (required)
- Strong writing skills with the ability to adapt tone and format across content types
- Comfort presenting ideas and recommendations to external clients
- Experience working in or around technology, consumer electronics, or B2B sales enablement is a plus
- Highly organized, self-directed, and able to manage multiple content workstreams simultaneously
- A natural curiosity about technology and a passion for making complex topics approachable
Why Join Us
You’ll be the creative and intellectual engine behind a platform that directly influences how sales professionals show up for their customers. This is a role where your ideas shape the learning experience from concept to delivery with the support of a talented creative team to help bring them to life. You’ll work on technically rich subject matter in a fast-moving environment where great content genuinely makes a difference.
Pay: $75,000.00 - $80,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Professional development assistance
- Retirement plan
- Tuition reimbursement
- Vision insurance
Work Location: Hybrid remote in Chesterland, OH 44026
