Studio Sales & Growth Manager
Well Body Pilates + Barre
Position Type
Full-Time | Hybrid (Remote + In-Studio)
Salary: $40,000 annually + Performance Bonus Package
Position Summary
The Studio Sales & Growth Manager is responsible for driving membership growth, maximizing lead conversion, and increasing member retention for Well Body Pilates + Barre.
This is a hybrid position combining remote sales and administrative work with an in-studio presence to deliver an exceptional client experience. The Sales & Growth Manager owns the entire client journey—from the first inquiry through long-term membership—and plays a key role in helping the studio achieve its monthly revenue goals.
This position is ideal for someone who loves building relationships, thrives on achieving sales goals, and is passionate about health, wellness, and boutique fitness.
Work Schedule
Approximately 40 hours per week
Remote Responsibilities (20–25 hours/week)
- Respond to new leads via phone, text, and email.
- Conduct follow-up sales calls.
- Execute lead nurture campaigns.
- Review sales reports and KPIs.
- Contact inactive members.
- Execute referral and win-back campaigns.
- Coordinate community partnerships and outreach.
- Manage CRM and client communication.
In-Studio Responsibilities (15–20 hours/week)
- Welcome prospective and current members.
- Conduct studio tours.
- Meet with intro clients.
- Close memberships.
- Support special events and open houses.
- Build relationships with members and instructors.
- Ensure an exceptional guest experience.
Primary Responsibilities
Sales & Membership Growth
- Convert leads into memberships through consultative sales.
- Respond to all new inquiries within 5–10 minutes during business hours whenever possible.
- Conduct goal-based consultations with prospective members.
- Recommend the membership or package that best fits each client's goals.
- Maintain consistent follow-up until each lead converts or opts out.
- Meet or exceed monthly membership sales goals.
- Track and improve lead conversion metrics.
Lead Management
- Manage all incoming leads from Meta ads, website inquiries, referrals, walk-ins, and community events.
- Maintain accurate CRM records.
- Ensure every prospect receives timely communication.
- Monitor the sales pipeline and prioritize follow-up opportunities.
Member Retention
- Monitor attendance and member engagement.
- Reach out proactively to members who have stopped attending.
- Conduct regular member check-ins.
- Support membership renewals and upgrades.
- Execute referral and win-back campaigns.
- Help reduce cancellations through relationship-building and exceptional service.
Community & Business Development
- Build relationships with local businesses and healthcare professionals.
- Develop referral partnerships.
- Represent the studio at community events.
- Support monthly promotions and marketing campaigns.
- Encourage member referrals and online reviews.
Reporting & Performance
Track and report weekly and monthly performance, including:
- New leads generated
- Lead response time
- Intro appointments booked
- Intro show rate
- Intro-to-membership conversion rate
- New memberships sold
- Membership retention
- Referral conversions
- Monthly recurring revenue growth
Provide recommendations to improve sales performance and studio growth.
Qualifications
- 2+ years of sales, membership, hospitality, or boutique fitness experience preferred.
- Proven ability to meet or exceed sales goals.
- Excellent communication and relationship-building skills.
- Strong organizational and time-management abilities.
- Comfortable making outbound sales calls and following structured follow-up processes.
- Self-motivated and able to work independently while collaborating with the studio team.
- Passion for wellness, Pilates, and delivering exceptional client experiences.
CompensationBase Salary
$40,000 annually
Performance Bonus Opportunities
Eligible to earn bonuses based on:
- Monthly new memberships sold
- Studio revenue growth
- Membership retention
- Quarterly business performance
- Referral growth
On-Target Earnings: $50,000–$65,000+ annually
Success Metrics
Success in this role will be measured by:
- Achieving monthly membership sales goals.
- Converting at least 70% of intro offer clients into memberships.
- Maintaining rapid lead response times.
- Increasing monthly recurring revenue.
- Improving member retention and reducing cancellations.
- Generating consistent referral business.
- Delivering a luxury, relationship-focused client experience.
Our Ideal Candidate
You are energetic, personable, and driven by helping people improve their lives through movement. You enjoy sales because you believe in the product you're offering, and you understand that every conversation is an opportunity to build trust and create a lifelong member. You thrive in a boutique environment where relationships, hospitality, and results matter equally.
At Well Body Pilates + Barre, we don't believe in high-pressure sales. We believe in listening, educating, and guiding each client toward the membership that best supports their goals while creating a welcoming community they'll want to be part of for years to come.
Pay: $40,000.00 - $65,000.00 per year
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
Work Location: Hybrid remote in Goodlettsville, TN 37072
