Front of House Manager
GATES Restaurant + Bar – New Canaan, CT
GATES Restaurant + Bar is a busy, family-owned restaurant and sports bar in the heart of New Canaan. We are seeking an enthusiastic, experienced Front of House Manager to lead our service team, oversee daily restaurant operations, and help deliver an exceptional guest experience.
The ideal candidate is a confident leader who enjoys developing employees, thrives in a fast-paced environment, and understands both the hospitality and business sides of restaurant management.
Responsibilities
- Oversee all day-to-day front-of-house operations
- Recruit, hire, train, coach, and develop front-of-house staff
- Create employee schedules and ensure proper staffing levels
- Lead by example while maintaining exceptional guest service standards
- Work closely with the Executive Chef and kitchen team to ensure efficient service
- Manage liquor, beer, and wine inventory
- Monitor labor costs, purchasing, budgets, and operating expenses
- Evaluate operational performance and implement improvements
- Prepare reports for management meetings
- Resolve guest concerns and employee issues professionally
- Ensure compliance with health, safety, and liquor regulations
- Help drive sales, profitability, and overall restaurant success
Qualifications
- Minimum 3 years of restaurant management experience as a Front of House Manager, Assistant General Manager, General Manager, or similar leadership role
- Strong leadership and team-building skills
- Excellent communication and customer service abilities
- Experience with scheduling, budgeting, purchasing, and inventory management
- Working knowledge of Toast POS, Excel, and other restaurant software
- Bartending experience and knowledge of craft cocktails, wine, and IPA beers preferred
- Spanish language skills are a plus
- Bachelor's degree in Business or a related field is a plus, but not required
What We're Looking For
- Positive attitude and strong work ethic
- Ability to multitask in a fast-paced environment
- Excellent problem-solving and decision-making skills
- Reliable, organized, and detail-oriented
- Passion for hospitality and developing great teams
Why Join GATES?
- Competitive salary based on experience $70 - $85k + performance based bonus
- Paid vacation
- Dining discounts
- Opportunity for advancement
- Supportive, family-owned business with an established reputation in the community
If you're an experienced restaurant leader who enjoys building strong teams and creating memorable guest experiences, we'd love to hear from you. Apply today with your resume.
Job Type: Full-time
Pay: $70,000.00 - $85,000.00 per year
Benefits:
- Employee discount
- Paid time off
Physical Setting:
- Bar
- Casual dining restaurant
Shift:
- 10 hour shift
- Day shift
- Evening shift
Work Location: In person
