Now Hiring: Full-Time Front Desk Coordinator
Are you a friendly, organized, and compassionate professional who enjoys helping others? We are looking for a dedicated Full-Time Front Desk Coordinator to join our team. As the first point of contact for our patients, you will play an essential role in creating a positive and welcoming experience while supporting the daily operations of our busy medical office.
We are seeking someone who thrives in a fast-paced environment, values teamwork, and is committed to providing exceptional customer service and patient care.
What You'll Do
- Welcome and assist patients and visitors with professionalism and warmth.
- Check in patients for both in-person and telemedicine appointments.
- Accurately enter and update patient demographic information.
- Scan and upload documents into the electronic health record (EHR/EMR) system.
- Assist patients with prescription and medication sample pick-up.
- Review provider schedules to verify insurance authorizations and outstanding balances.
- Collect co-pays and patient payments.
- Balance and secure the daily cash drawer.
- Schedule and reschedule patient appointments as needed.
- Verify insurance coverage for assigned provider schedules.
- Complete end-of-day reconciliation and balancing tasks.
What We're Looking For
The ideal candidate will possess:
- Strong computer skills and experience working in a Windows-based environment.
- Excellent customer service and communication skills.
- Accurate data entry and strong attention to detail.
- The ability to multitask and manage several responsibilities simultaneously.
- A positive, team-oriented attitude with a willingness to support colleagues across the practice.
- A genuine commitment to serving as a patient advocate.
Qualifications
- High School Diploma or equivalent required.
- Minimum of 2–3 years of medical office experience preferred.
- Experience with electronic medical records (EHR/EMR) systems is a plus.
Work Environment
This position is based in a professional medical office setting and involves frequent interaction with patients, providers, vendors, and team members. Daily responsibilities include both in-person and telephone communication in a dynamic, fast-paced environment. Standard precautions are followed, with occasional exposure to conditions common in healthcare settings.
Schedule
Monday – Friday
Rotating shifts:
- Open: 6:30 AM – 3:30 PM
- Mid: 7:30 AM – 4:30 PM
- Close: 8:30 AM – approximately 5:30 PM
Dress Code
Professional medical attire (scrubs) and name identification badge are required.
Join Our Team!
If you are passionate about delivering outstanding patient service and enjoy working alongside a supportive and collaborative team, we would love to hear from you. Apply today and become an important part of a practice dedicated to providing exceptional care to our community.
Pay: $15.00 - $17.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
