We are seeking an experienced Dental Office Administrator to oversee daily front-office operations and ensure an exceptional patient experience. The ideal candidate has at least 3 years of experience in a dental practice, strong organizational skills, and a solid understanding of dental billing, scheduling, and insurance workflows.
This role is critical to keeping the practice running efficiently while supporting both patients and clinical staff.
Key Responsibilities
- Manage daily front-office operations, including patient check-in and check-out
- Schedule appointments and coordinate provider calendars efficiently
- Verify dental insurance eligibility and benefits
- Handle billing, claims submission, follow-ups, and payment posting
- Manage patient accounts, statements, and collections in a professional manner
- Maintain accurate patient records in the practice management system
- Communicate clearly with patients regarding treatment plans, insurance, and financial policies
- Coordinate with dentists, hygienists, and assistants to support smooth clinic flow
Qualifications & Experience
- Minimum 3 years of experience as a dental office administrator or front-desk lead
- Strong knowledge of dental insurance
- Excellent communication and customer service skills
- Strong attention to detail and organizational skills
- Professional demeanor with patients and staff
Pay: $22.00 - $26.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Paid time off
Work Location: In person