Position Summary
The New Home Consultant serves as a support role to the sales team. The position assists the new home specialist in providing quality customer service to our home buyers.
Essential Duties and Responsibilities
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Assists in the coordination of activities and communications surrounding the home closing, such as handling deposit checks and preparing and delivering contract documents
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Maintains the quick-move-in home list
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Manages the priority registration list for all neighborhoods
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Coordinates listings on MLS and the SMH website
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Creates digital buildouts in company-provided technology system
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Collaborates with other departments within the company to resolve customer concerns or system issues
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Ensures design studio samples are accurate and professionally displayed
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Assists buyers in the design studio for their color selection process
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Maintains inventory of refreshments for customers and staff at the model home
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Assists in light cleaning and decorating duties within the model homes; ensuring porches and floors are swept and model home décor is seasonalized
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Serves as a substitute for the market coordinator, as needed
Qualifications and Skills
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Proficient in the use of Windows and Macintosh operating systems and Microsoft Office applications
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Ability to learn and utilize new software
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Superior organizational and time management skills required
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Excellent interpersonal skills: ability to build trust and communicate effectively
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Valid driver’s license and clean driving record
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Must be at least 21 years of age to drive a company vehicle
Work Environment and Physical Requirements
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Works in a temperature-controlled office environment, with medium noise levels
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Prolonged periods of sitting required
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Occasionally required to walk, stand, and lift objects weighing up to 50 pounds
