Telecommunications Analyst III – Avaya / Microsoft Teams Voice
Location: Wisconsin | Hybrid
Duration: 5 months
Start:
Experience: 3–5 years
Seeking a Telecommunications Analyst III with strong Avaya enterprise voice/unified communications experience to support a large-scale transition to Microsoft Teams Voice.
Required Skills
- Avaya administration
- Microsoft Teams Voice
- SIP Trunking
- SBC
- Dial Plans
- Call Routing
- E911
- IVR / Contact Center
- VoIP / Unified Communications
- Voice modernization/migration
- Requirements gathering and solution design
- Incident management and troubleshooting
Preferred: Landis Contact Center, implementation experience, ITIL.
Avaya certifications: ACIS, AIPS, ACSS, or ASPS strongly preferred.
Important: Candidates must be Wisconsin residents. No relocation. Hybrid position with occasional early mornings/weekends and reliable transportation required
Job Type: Contract
Pay: $15.00 - $30.00 per hour
Work Location: Hybrid remote in Milwaukee, WI 53203
