Overview
We are seeking a dynamic and energetic Food Service Manager to lead our hospitality team and deliver exceptional dining experiences for our guests. In this role, you will oversee daily operations, supervise and develop staff, maintain high food quality standards, and ensure full compliance with safety and sanitation protocols. Your leadership will enhance efficiency, support a positive team culture, and drive outstanding customer service that encourages guests to return.
The Food Service Manager is responsible for the day-to-day management of the dining facility, ensuring all food service activities are executed efficiently, safely, and in accordance with DHA standards
Responsibilities:
· Provide leadership and direction to all food service staff.
· Oversee all aspects of food procurement, menu planning, preparation, service, sanitation, and waste management.
· Manage the budget and ensure cost-effective operations, adhering to DHA's financial guidelines (reference DHA Financial Management Policy).
· Maintain accurate records and submit timely reports to the KO, using DHA-approved reporting templates.
· Ensure compliance with all applicable federal, state, and local regulations, as well as DHA policies and procedures, including those related to food safety, sanitation, security, and patient privacy.
· Develop and implement a comprehensive Quality Management Plan (QMP) to ensure consistent high-quality service, incorporating DHA's quality metrics and performance standards.
· Act as the primary liaison with the KO, Registered Dietitian, Infection Control Officer, Emergency Management Coordinator, and other DHA personnel.
· Develop and implement a comprehensive disaster preparedness plan, coordinating with DHA's Emergency Management Department and participating in facility-wide emergency drills.
· Ensure all staff members receive adequate training and certifications, maintaining accurate training records and ensuring compliance with DHA's training requirements.
Minimum Qualifications:
· Associate’s degree or higher in food service management, Hospitality Management, Business Administration, or a related field from an accredited institution or equivalent work experience as below.
· Minimum of five (5) years of progressive experience in managing food service operations, managing a workforce providing services on contracts of similar size, scope and complexity, with at least three (3) years in a healthcare setting.
· Certified Dietary Manager (CDM), Certified Food Manager (CFM), or Certified Food Professional (CFPP) certification from a nationally recognized organization (e.g., Association of Nutrition & Foodservice Professionals, National Restaurant Association, Conference for Food Protection) is preferred.
· Thorough knowledge of food safety regulations (e.g., FDA Food Code), HACCP principles, and sanitation standards.
· Demonstrated experience in managing budgets, controlling costs, and improving operational efficiency in a healthcare food service environment.
· Excellent leadership, management, and communication skills, with the ability to effectively interact with staff, patients, and DHA personnel.
· Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and experience using food service management software.
· Must be able to pass a background check and obtain any required security clearances, in accordance with DHA security policies.
DHA- Specific Requirements:
· Completion of DHA-specific training on food safety, infection control, emergency preparedness, patient privacy (HIPAA), customer service, and cultural sensitivity.
· Familiarity with DHA's electronic health record (EHR) system (e.g., MHS GENESIS) and other relevant DHA systems, including those used for ordering, inventory management, and reporting.
· Successful completion of a DHA-administered competency assessment, demonstrating proficiency in food service management principles, DHA policies, and relevant regulations.
Pay: From $52,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Paid training
Work Location: In person
