Company Overview
We are a well-established logistics company recognized for our exceptional reliability and efficiency in cargo transport. Guided by our leadership, we have strategically grown, establishing a strong presence across various major U.S. cities. Our growth journey is marked by careful, intentional expansion, always focused on meeting the evolving needs of our customers. With our ongoing commitment to operational excellence and high-quality service, we continue to serve a wide range of logistics requirements nationwide. Join us to be part of a company that seamlessly combines advanced technology with personalized service to deliver logistics solutions with precision and care.
Summary
A transportation company is seeking a Terminal Manager to oversee all aspects of our transportation and logistics operations. This role involves managing City and Line Haul Drivers, dock personnel, and office staff while ensuring optimal efficiency and cost-effectiveness across operations. The Terminal Manager will monitor payroll and expenses, assist in sales efforts to expand our customer base, and schedule line hauls to meet service commitments. Additionally, the successful candidate will maintain staffing levels, ensure quality control of equipment and freight, manage documentation and reports, and respond promptly to internal and customer inquiries.
Responsibilities
- Be responsible for all City Drivers, Line haul Drivers, dock personnel, and help maintain the office staff.
- Monitor payroll costs to ensure that we are operating as efficiently as possible.
- Review all expense areas in order to keep costs to a minimum.
- Assist the sales department in maintaining and expanding our customer base. This will include direct sales on your part, as well as joint calls with our Director of National Sales.
- Schedule all line hauls to ensure that we meet our service requirements.
- Continuing to monitor dispatch boards on Pick-up side and Delivery side, as well as monitoring incorrect dates on PODs.
- Maintain proper staffing to ensure that all customers receive the service that we have committed to.
- Ensure minimal misrouted and damaged freight.
- Quality Control of Forklifts, Trailers, Vehicles, and warehouse.
- Be responsible for drivers logs, trip reports (fuel receipts), vehicle inspections, trailer inspections and ensure they all are maintained in order and filed in an organized manner.
- Respond to all emails to customers and in-house personnel in a prompt manner.
- Take on a creative approach to finding solutions to problems.
- Timely training on all material issued for Safety and Corporate memos.
- Daily upkeep of the Unprocessed Report to ensure maximum revenue is processed each day/week. Invoicing is once a week on Wednesday it bills through the previous Sunday. We also close the previous month the first week of the new month.
- Participate in management meeting when looking to discuss future growth of the company and your immediate station.
- Monitor terminal on site daily to ensure accuracies and well-being of local operations.
- Fill in for employees who are out on PTO or termed.
- Actively participate with HR & Safety Department to fill any gaps in staff.
Requirements
- 3-5 years LTL transportation industry experience.
- At least 1 year of air freight experience is a must.
- Proven sales experience in both face-to-face interactions and phone-based communication.
- Must be a problem solver
- Previous trucking management experience preferred.
- Hands on - ability to manage and operate in office and warehouse environment effectively and efficiently.
- Fast-paced environment and must be able to meet deadlines.
- Excellent communication skills are a must.
- Working knowledge of DOT regulations.
- Must be able to pass company background check and drug screen.
Benefits
- Competitive pay
- Benefits (Medical, Dental, Vision, etc.)
- Paid Time Off
- Holiday Pay
- 401k with company match
- Opportunities for career growth and advancement within the company.
- Annual pay increases with review.
Equal Employment Opportunity Statement
We are an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all qualified individuals regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other characteristic protected by federal, state, or local law. We celebrate diversity and are dedicated to creating an inclusive environment for all employees.
All employment decisions are based on merit, qualifications, and business needs. If you require assistance or accommodation during the application process, please let us know, and we will make every effort to provide support.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Experience:
- Logistics sales: 3 years (Required)
- Warehouse Management: 3 years (Required)
Language:
Work Location: In person
